Paul Conte Cadillac - Service Center

I brought my ct6 in for an oil change and they did not tighten the plug under the car all the way. I have been unknowingly losing oil this whole time. I went out of my way to get maintenance done here bec tighten the plug under the car all the way. I have been unknowingly losing oil this whole time. I went out of my way to get maintenance done here because they are suppose to be experts. They definitely are not. I will not be going back to Paul Conte again. More

I was blind sighted by the fact that a dealership would tell me it took them 4 hours to fix a headlight. I guess Gm has a "special procedure" but I've gotten the bulb changed before and it took the other g tell me it took them 4 hours to fix a headlight. I guess Gm has a "special procedure" but I've gotten the bulb changed before and it took the other guy an hour. You can watch YouTube videos where they do it in 5 minutes. Maybe you guys can make a YouTube video on how it takes like 4 hours. And I also watched the video on how tot are the bumper off. It wasn't 4 hours. Now I know dealerships take their time with this but it put a bad taste in my mouth that they didn't tell me before fixing the headlight. I didn't mind paying a couple hundred but almost $700 is insane. More

The personnel are very trustworthy and thoroughly explain issues with the car., including the amount of time it would take to resolve. issues with the car., including the amount of time it would take to resolve. More

Paul Conte Cadillac is as professional as they get. They are honest, they try to get you the best deal possible and they make the transaction as easy as possible for you. I have ordered all my Cadil They are honest, they try to get you the best deal possible and they make the transaction as easy as possible for you. I have ordered all my Cadillacs from them and never had any issues! I ordered this vehicle sight unseen over the phone, they said I would have it in apx. 3 weeks and I did. My sales manager Sam Manning took care of all the paperwork, explained every facet of the vehicle to us and followed up with several phone calls to make sure that we were happy with our choice and to see if we had any questions. Sam is the best, you can’t go wrong with Paul Conte! More

Working with Patrick McCabe was an absolute pleasure! Pat is extremely patient, I never felt pressured to make a decision, and most importantly very professional. Highly recommend! Pat went above and be Pat is extremely patient, I never felt pressured to make a decision, and most importantly very professional. Highly recommend! Pat went above and beyond to make everything go smoothly! Car is amazing! More

Great experience! All my needs were met professionally and in a timely manner! Thank you, John Cusmano! All my needs were met professionally and in a timely manner! Thank you, John Cusmano! More

Service personnelare very frindly avery accommodating. They try to satisfy the customer. very cervice oriented and profrssional. They try to satisfy the customer. very cervice oriented and profrssional. More

Professional and considerate. And likes to make sure your pleased with service. He has a pleasant disposition. And likes to make sure your pleased with service. He has a pleasant disposition. More