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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,322 Reviews

1,322 Reviews of Paul Conte Cadillac - Service Center

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April 08, 2025

I had a great experience in the last service appointment at Paul Conte. John, the Service Mgr really handled me well! More

by SILVYMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

John is a pleasure to work with and always very helpful and professional he cares about his clients More

by kbsandler61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Very satisfied with all service received from Paul Conte. Professional services is there goal. Danny is the best. Thank you 👍😀 More

by ARLENEFELLONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

THE WORK IS COMPLETED WITH GREAT CARE. EVERY TIME I NEED WORK DONE ON ANY OF MY CARS THE SERVICE DEPT IS AVAILABE TO HANDLE THE WORK WITHOUT TELLING ME THE PARTS AREN'T IN OR TO LEAVE IT O More

by tershy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

My service advisor Danny is always a pleasure to work with. Paul Conte Cadillac service and sales is the best dealership around. If you're interested in a Cadillac go to Paul Conte Cadillac. More

by JAZZYG56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Went for inspection. Vehicle failed inspection for squeaky Windshield Wipers. I cleaned wipers , took vehicle to independent shop ,and vehicle passed. Dealer was trying More

by SNDWICHJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Paul Conte Cadillac responded

Thank you for your feedback. I hope you enjoyed the complimentary oil change service. Please understand, we take New York States inspection requirements very seriously. We apologize if you feel that wiper blade replacement seemed excessive to you. If you would like to speak about this matter further, please contact me. Shai Nadav Service Director 516.868.0530

March 21, 2025

I recently had my car battery replaced at Paul Conti Cadillac, and I couldn't be happier with the service I received. From the moment I called to schedule an appointment, the staff was friendly and prof More

by doverk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
March 20, 2025

! Towed to king O’rouke the first time. Broke down the next day. Took it to Paul conte. They fixed it the right way ! More

by fkeane1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Ryan is always friendly and pleasant, along with the other staff. The service areas, including the bathroom, is always clean. More

by SLPS1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

The service department at Paul Conte Cadillac provides seamless service, with professionalism and courtesy. The staff are knowledgeable and incredibly accommodating for an easy and pleasant experience wit More

by metalhoney7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie sales advisor