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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,322 Reviews

1,322 Reviews of Paul Conte Cadillac - Service Center

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January 02, 2024

I had a good experience when I purchased my 2020 XT5. I'm having a better experience whenever I have it serviced. More

by TFARRAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

John whas great very helpful got my engine fixed and got my car back fast. More

by marc40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

PCC and GM sold me a car with a defective transmission that they knew about, and now they can't fix it. Ct6, beautiful car, drives like crap More

by Me
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. Can you please contact me? Shai Nadav Service Director 5168680530

January 01, 2024

A pleasure to work with your staff. Always professional and accommodating, continuously giving updates on progress and makes you feel confident with the service staff. More

by REMMY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

Very courteous staff, I had few issues to be resolved. The service department took care all the issues to my satisfaction. More

by azizjansari
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Didn't fixed The noise of heater And when i get my vehicle I don't know that when i purchased the car or when i leave for service my vehicle my lower front bumper is broken not visible 3 days ago More

by musawerarezoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shai Nadav
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. Can you please contact me? Shai Nadav Service Director 5168680530

December 31, 2023

Amazing service. They communicated with me throughout the process and were able to get me to and from the dealership. Ryan was amazing. Glad to see great service from More

by lml7387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Paul conte dealership has always been very professional Sales and service always polite and greets all with a warm smile. Very accommodating to their customers. More

by JOYCE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Galeano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
December 07, 2023

Good Dealership is great and people are as well This is obnoxious I've answered your survey More

by bdiaz88
Recommend Dealer
Yes
December 05, 2023

The service staff are professional and courteous. My care was cleaned after being serviced. Everything was done in a timely manner. More

by BMCFADDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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