Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,342 Reviews of Paul Conte Cadillac - Service Center
Sort by
April 06, 2023
The staff in the service dept are very nice and accommodating. The mechanics are average. accommodating. The mechanics are average. More
by DAHNTAYBELLA
Verified Customer
April 04, 2023
Fantastic experience Sam Manning was great he walked me through the process showed me all the features of the car. I had no questions when he finished very accommodating. through the process showed me all the features of the car. I had no questions when he finished very accommodating. More
by WILSONFREC
Employees Worked With
April 04, 2023
A dependable dealership. They service my car and always take very good care of me They service my car and always take very good care of me More
by Rroberts657
Employees Worked With
Other Employees :
Blaise Curci
April 04, 2023
Prompt courteous professional timely. Always have an excellent experience. John is excellent. Do all my Cadillac work there Always have an excellent experience. John is excellent. Do all my Cadillac work there More
by Bestdoc12
March 31, 2023
The service department needs improvement. The quality of customer service isn’t what it used to be. I filed a claim with my insurance due to an accident and unfortunately, the customer servic The quality of customer service isn’t what it used to be. I filed a claim with my insurance due to an accident and unfortunately, the customer service reps had no idea how to handle the claim. They insisted that I had to pay in advance and then get reimbursed from the insurance company. This information was absolutely wrong. I also contacted them to arrange a rental from enterprise. I was given wrong information by the service rep. I called in advance to arrange to drop off my car and pick up a rental from enterprise. He assured me that He would take care of it. When I arrived, he was “out to lunch” for almost an hour, and missed the opportunity to get the rental car because they closed. It was the most frustrating experience. It is disappointing because they used to be great with the their customer service but that was not my experience this time. More
by RODEENA
March 30, 2023
agreat place to purchase a cadillac also to have your check up your car and repairz check up your car and repairz More
by Cynthiapennc
Employees Worked With
March 29, 2023
Easy to schedule an appointment. Attentive, Respectful, knowledgeable, and Timely. Good Customer Service. Positive experience. Attentive, Respectful, knowledgeable, and Timely. Good Customer Service. Positive experience. More
by BROWNLD94
Employees Worked With
March 27, 2023
Good service prompt and courteous. I waited for my service to complete and While you wait very comfortable wait area with WI-FI I waited for my service to complete and While you wait very comfortable wait area with WI-FI More
by LENNYG1
Employees Worked With
March 24, 2023
Continue Cadillac is Best dealership On Long Island; sales sales, service and great service department sales sales, service and great service department More
by eskimo5
Employees Worked With
March 21, 2023
I love going to this dealership. From the gentlemen who greet you when you pull into the garage to John Cusamano the Service guy. They always make me feel like family. John always ke From the gentlemen who greet you when you pull into the garage to John Cusamano the Service guy. They always make me feel like family. John always keeps me updated on my needed services and makes great recommendations. More
by gen09eral
Employees Worked With
