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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,341 Reviews

1,341 Reviews of Paul Conte Cadillac - Service Center

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February 01, 2023

Best Cadillac Dealership on Long Island. I would Highly Recommend them. The Customer Service is Outstanding. The work is done right the first time around with minimal wait time. More

by richardc571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

A pleasure to deal with - would highly recommend Paul Conte to Freon da and family. More

by MAURIZIO.DEBELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Paul Conte Cadillac responded

Thank you for your feedback.

January 31, 2023

Any time I bring my trucks there John makes sure everything is taken care of and always give me a discount great dealership More

by Jkick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Excellent service. Costumer service is also at an all time high level. I will continue to purchase Cadillacs from your dealership. Thanks! More

by Rey.meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

They service is excellent. I’ve be had any issues. The techs are friendly and courteous. This is my 2nd lease agreement with PC. More

by sjone575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Excellent service good customer service. Good job. they always available when you call they answer the phone. More

by Nadim.mezher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

Service people are very professional. Work is done in a timely manner. Comfortable waiting area. More

by mvaimberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

Great experience with your team. Sam was wonderful and was a big reason we chose the Cadillac this time. Hope things are as good and smooth going forward. More

by gaccomando02
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam
January 23, 2023

Manager wouldn’t work on vehicle because he believed that it could possibly create additional issues. More

by Dissatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Dissatisfied responded

Brought the vehicle back to the dealer and they wouldn’t work on it. How is this supposed to give me confidence about service.

Jan 24, 2023 -

Paul Conte Cadillac responded

Thank you for your feedback. Could you please contact me? I would like to speak with you regarding your issue. Shai Nadav Service Manager 5168680530

January 21, 2023

I will buy another car from Paul Conte when needed. The staff was very friendly and professionally. My sales person Nelson was knowledgeable, showed me a lot of options, explained the pros and cons of More

by Jan R
Recommend Dealer
Yes
Employees Worked With
Nelson Galeano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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