Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,919 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
Sort by
August 15, 2020
Employees were very pleasant and friendly. The waiting area was nice and clean and the amenities offered were good. All was well until I got to the salesperson. I was blown away by the cost of an oil chan area was nice and clean and the amenities offered were good. All was well until I got to the salesperson. I was blown away by the cost of an oil change and tire rotation ($92.00). I have driven a Chevy Tahoe for over 12 years that I take to the Chevy dealership and it has never cost that much for the same service. Oh well, I guess the charge covers the cost of the Starbucks coffee machine. More
by cerita.scurry
Verified CustomerEmployees Worked With
I can't remember the lady's name who rang me up, I didn't have my receipt with me right now but I very sure you have that info
Helpful August 14, 2020
I didn’t have a pleasant experience. Poor communication between staff members and I. Issue wasn’t solved the first time around, hence my return. Really disappointed with service all round between staff members and I. Issue wasn’t solved the first time around, hence my return. Really disappointed with service all round More
by soares.clive
Employees Worked With
Nicole Traverse
August 14, 2020
Rude and unprofessional. I would never take my car back to them. They treat you like your stupid and that you’re imagining the issues. They didn’t fix my car I went somewhere else to fix something so smal to them. They treat you like your stupid and that you’re imagining the issues. They didn’t fix my car I went somewhere else to fix something so small but yet they said they couldn’t find the issue. Waste of time and the 135 the charges for doing absolutely nothing More
by Jas
Employees Worked With
John and Rodney
August 11, 2020
I would of gave a good review,but I can't. I brought a new truck 2020 big horn 2 weeks ago and it's been in the shop twice and still there. The check engine light keeps coming on. So for that I'm pissed. new truck 2020 big horn 2 weeks ago and it's been in the shop twice and still there. The check engine light keeps coming on. So for that I'm pissed. I want another truck. So that's were I'm at. Hopefully someone will contact. E. More
by seanwilliams0871
Employees Worked With
Other Employees :
Bruce "Cat in the Hat", Lynda Marusza , Ryan Hairston, Eric Willis, Sam Meeks
August 11, 2020
You can't get a straight answer. Service reps are too busy to let you know what going on. No one else is allowed to tell you what going on. Once they text you to let you know the vehicle is ready no one busy to let you know what going on. No one else is allowed to tell you what going on. Once they text you to let you know the vehicle is ready no one can take your money except for your service Rep. Witch again is too busy. More
by Evelyn Gardner
Employees Worked With
Donna Bell
August 09, 2020
My vehicle had a check engine light, took it to the dealership & they changed fuel filter. Nope, didn’t work, returned it & john the service manager had it done more tests n found the fuel pump was not dealership & they changed fuel filter. Nope, didn’t work, returned it & john the service manager had it done more tests n found the fuel pump was not delivering enough fuel n was replaced.I’m yet to drive n see if the problem was resolved, More
by Martiemwai
Employees Worked With
John Frazier
August 08, 2020
This service department is very impressive the area is clean and the team was very courteous and receptive. They made sure my truck was getting all of the recommended service needs. I was very impressed w clean and the team was very courteous and receptive. They made sure my truck was getting all of the recommended service needs. I was very impressed with this team. Great Job. More
by V Rushin
Employees Worked With
John Frazier
August 07, 2020
Randy was great to deal with! You don’t pay him enough. Keep him and I’ll be back and forget Ed Voyles. On on my fourth 300 and looking for a new home. Keep him and I’ll be back and forget Ed Voyles. On on my fourth 300 and looking for a new home. More
by Joseph Weinberg
Employees Worked With
Randy.
