Pearson Nissan Of Ocala

Everyone is so pleasant and nice! !! I’ll definitely go back anytime, also will recommend people I know… I have been very happy with all of my Nissan vehicles !! I’ll definitely go back anytime, also will recommend people I know… I have been very happy with all of my Nissan vehicles More

So happy to finally get those recalled headlights fixed. Good experience with your employees. Didn't have to wait long for completion . Good experience with your employees. Didn't have to wait long for completion . More

Oil change was too high. Never a discount. Being that I have been a customer for years. Never a discount. Being that I have been a customer for years. More

Had to make a quick appt for an oil change before I headed out of town. They got me in and fixed up quickly! Great service team too headed out of town. They got me in and fixed up quickly! Great service team too More

I stopped in at the dealership 1/25/2023 inquiring about possible re-financing my vehicle purchased from Pearson in 3/2020. I spoke with Nathan Diaz. Instead of giving me choices, he immediately started possible re-financing my vehicle purchased from Pearson in 3/2020. I spoke with Nathan Diaz. Instead of giving me choices, he immediately started talking trade in, which is not what I wanted. He was very pushy promising free oil changes. He never sat and discussed trade in amount for my vehicle or price on different vehicle. I ended up trading and now $20k more in debt than when I walked in. I am very disappointed in how this whole sale transpired. I'm 64 years old and feel taken advantage of. Business manager stated no free oil changes but honored it . I feel betrade by the salesman. And to top if off, hardly any gas in New vehicle. More

My wife and I just recently moved down to the area and this was our first visit to Pearson Nissan’s service department. we both found the service department to be fantastic.! everyone was knowledgeable, a this was our first visit to Pearson Nissan’s service department. we both found the service department to be fantastic.! everyone was knowledgeable, and very courteous! More

Well organized and staffed dealership that obviously cherishes customer satisfaction. Purchased many cars from this dealership and use their service department. cherishes customer satisfaction. Purchased many cars from this dealership and use their service department. More

Advisor Cristina Rosario was very nice and on point about my service..Keep me informed on maintenance.Very satisfied with her. my service..Keep me informed on maintenance.Very satisfied with her. More

Always have had great service and all the advisors have been very thorough and have listened to my concerns and made sure all repairs needed were done. been very thorough and have listened to my concerns and made sure all repairs needed were done. More

Communication was terrible. My car was in for 10 days (Pearson brought the vehicle to Subaru) I was unable to get answers from Pearson Nissan on the status throughout the repair My car was in for 10 days (Pearson brought the vehicle to Subaru) I was unable to get answers from Pearson Nissan on the status throughout the repair process. My service rep Christina did her best but always said she would need to get with the service manager and have someone get back to me. I never got calls back to update me. I had to call Subaru myself to get status updates and at the end was told by Pearson Nissan that I needed to talk to my sales rep. Why service who took my car in and arranged the repairs could not tell me what was happening with my car I cannot understand? After reaching my sales rep, Clayton, he was able to get with service and Subaru and I got my car back. I understand parts needed to be ordered and there are staffing issues but not getting the consideration of a return phone call to keep me updated was infuriating. Clayton gets 10 stars. Service gets 2 stars for total lack of communication. More