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Pearson Nissan Of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
5,038 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 5,038 reviews

December 17, 2023

The sales person was fast and efficient. The entire process was great. Too soon to talk about service. More

by timbarker772
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica, Ivo Stuller, Jim Spaulding, Chloe Sessler
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Dec 18, 2023 -

Pearson Nissan Of Ocala responded

Hey Tim, we appreciate your feedback! It's great to know that our sales team at Pearson Nissan of Ocala provided you with a seamless experience. We look forward to serving any future needs you may have. Safe travels!

December 17, 2023

Vanessa got me in and got me out on an oil change. They are fast and efficient. More

by KPONDER69
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Pearson Nissan Of Ocala responded

It's great to know that Vanessa assisted you with your vehicle's oil change needs at Pearson Nissan of Ocala. Thank you for choosing us! We'll see you next time. Safe travels!

December 17, 2023

Came in for an oil change and I was in and out less than an hour. Thanks Issac and the rest of the service team! More

by JAZMINENNEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Pearson Nissan Of Ocala responded

Hey Jazmin, we're glad to know that Issac and our service team at Pearson Nissan of Ocala were able to get your oil change done promptly. Thank you for choosing us! Safe travels!

December 17, 2023

Nissan has certainly gone beyond the call of duty to ensure that they deliver exceptional customer service. I felt special from the moment I entered their facility for a service of my Nissan to the tim More

by MIRRIAM304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Spaulding, Chloe Sessler
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Dec 18, 2023 -

Pearson Nissan Of Ocala responded

Hey Mirriam, we're glad to know that you felt special during your recent service visit to Pearson Nissan of Ocala. Thank you for choosing us! We look forward to seeing you again soon! Safe travels!

December 17, 2023

Very quick and efficient. Service was great. My car was ready in less then 2 hours More

by TERESAPH418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Pearson Nissan Of Ocala responded

Thank you for sharing your prompt service experience with us at Pearson Nissan of Ocala! We'll see you next time! Safe travels!

December 17, 2023

Zack is always so helpful and gives advice on what has to be done . He’s always courteous and polite. More

by MKELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
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Dec 18, 2023 -

Pearson Nissan Of Ocala responded

Hi M Kelman! We're glad to know that Zack has been able to provide you with such a positive experience at Pearson Nissan of Ocala. Thanks for your kind words!

December 17, 2023

They usually ask if I would like the oil changed but didn't this time More

by KATYMARLOW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ziegaus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck, Zachary McQuaig, Brian Collins
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Dec 20, 2023 -

Pearson Nissan Of Ocala responded

I sincerely apologize that you didn't receive the five-star service we expect for all of our guests. I understand that you're frustrated, but I would be grateful for the opportunity to speak with you about this directly. Please consider contacting me directly. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

December 16, 2023

They always treat us right! Isaac is awesome and very professional!! Courteous and very helpful! More

by JOSHUALUISSARMIENTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Pearson Nissan Of Ocala responded

Hi Joshua! Thank you so much for your kind words! We're thrilled to hear that Isaac provided you with excellent service. We take pride in delivering professional, courteous, and helpful assistance to our valued customers like you at Pearson Nissan of Ocala!

December 15, 2023

I’ve bought 6 cars here and won’t shop anywhere else Evan was great and so was Ivo the manager More

by CRISTOFERWILLIAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan chandler , Ivo Stuller, Jim Spaulding, Chloe Sessler
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Dec 19, 2023 -

Pearson Nissan Of Ocala responded

Hi Cristofer! Thank you so much for your loyalty and continued trust in our dealership! We truly appreciate your business and are thrilled to hear that Evan and Ivo provided you with excellent service. It's customers like you who make our job so rewarding at Pearson Nissan of Ocala!

December 14, 2023

I was a little confused at first as to the reason I wasn't dealing with the original person I spoke to, (Jessica Zayas) but I guess she was more an outreach person. However, my texting experience with More

by joenlinda30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Zayas, Nate Diaz, Bill Morrison, Jim Spaulding
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Dec 15, 2023 -

Pearson Nissan Of Ocala responded

We're glad to know that despite the initial confusion, your experience with Nate, Jessica, Bill, Jim, and our team at Pearson Nissan of Ocala was a positive one. We strive for professionalism and friendliness in all interactions. Enjoy your purchase!

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