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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,918 Reviews
Call Service Center (352) 622-4111

3,918 Reviews of Pearson Nissan Of Ocala - Service Center

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October 19, 2022

Friendly and cooperative very helpful and informative good good friendly fair price and thorough service More

by lucyash04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2022 -

Pearson Nissan Of Ocala responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we hope we can be of service to you again in the future!

October 19, 2022

As a dealership, it is convenient for me to bring my vehicle for service. Issac is always attentive and professional. More

by tcar576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Pearson Nissan Of Ocala responded

Thank you for trusting Pearson Nissan of Ocala with your service needs! Isaac & the team look forward to seeing you next time!

October 19, 2022

Service was slow and took longer than expected. But the people who provided customer service were nice. More

by Luiscoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Beck
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Oct 20, 2022 -

Pearson Nissan Of Ocala responded

We appreciate your honest feedback and patience while we navigate unprecedented challenges. We hope we can provide five-star care next time and encourage you to reach out if you wish to discuss any concerns further. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

October 19, 2022

The environment was welcoming. They took me in right away. Overall experience was great customer service! More

by JAYLAROD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peeples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Sessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivo Stuller, Jim Spaulding, Hannah Cadle, Charles Beck
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Oct 20, 2022 -

Pearson Nissan Of Ocala responded

We're so grateful to you for leaving us this awesome review! We hope that you continue to enjoy your experiences here at Pearson Nissan of Ocala! Thank you!

October 17, 2022

Work was done as per expectation and very helpful with any concerns that I had. I love Nissan and looking forward to my new Pathfinder again. More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience, Joan! We appreciate you visiting us here at Pearson Nissan of Ocala and hope to see you again in the future!

October 17, 2022

Very satisfied with how the service was performed. . Brian was very helpful, service status via text excellent More

by Jimandliese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 18, 2022 -

Pearson Nissan Of Ocala responded

Thank you for sharing your experience! We're so glad Brian had the opportunity to assist you during your visit and we hope to see you again next time here at Pearson Nissan of Ocala!

October 17, 2022

Always a good experience and never an attempt to upswell services not required unlike the local Honda dealer on my wife’s car. More

by ecampea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack in service deot
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Oct 18, 2022 -

Pearson Nissan Of Ocala responded

We're happy that you feel confident coming to work with the Pearson Nissan of Ocala team! Thank you for choosing Pearson Nissan of Ocala as your automotive resource!

October 17, 2022

The srevice wasé done to my satisfaction and on a timely manner. Zack did a great kon of explaining an fixing the problem. More

by EVERTONSAMUELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beck
Report | Print
Oct 19, 2022 -

Pearson Nissan Of Ocala responded

Zack and the team appreciate the kind feedback and five-star rating! We are glad you feel confident coming to us for your service needs and look forward to assisting you again! Thank you! - Pearson Nissan of Ocala

October 16, 2022

They did a great job, in a timely manor. The only complaint I had was that the waiting room was freezing, my fault I didn’t bring a jacket! LOL More

by Joyceb8094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the guys name, last office
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Oct 18, 2022 -

Pearson Nissan Of Ocala responded

We appreciate your honest feedback, Joyce, and regret that our waiting area was chilly. We hope that we can have it nice and warm for you next time! Thank you for being a Pearson Nissan of Ocala customer!

October 16, 2022

Dad went in for an oil change, with a coupon. They saw him coming a mile away. Total charge just under $100. Seriously? He drives less than 50 miles a month! Shame on you. More

by JONILYNN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beck
Report | Print
Oct 20, 2022 -

Pearson Nissan Of Ocala responded

Customer satisfaction is our top priority and I'm so sorry to read about your experience. Would you be willing to give me a call? I would like to discuss this with you directly. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

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