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Penske Buick GMC Of Cerritos

Cerritos, CA

4.5
873 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 873 reviews

July 22, 2023

Once again you guys knocked it out of the park. Your service department is top-notch. Thank you guy's so much. More

by BILLROGOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo raynoso #972818
Jul 23, 2023 -

Penske Buick GMC Of Cerritos responded

Thanks for the five-star review. Our Service Department strives to provide top-notch service promptly. We hope you continue to choose Penske Buick GMC of Cerritos for all your automotive needs.

July 22, 2023

The Penske team, from reception to sales, to sales management, to even the gentleman that brought the vehicle around after being cleaned up after purchase were ALL friendly and knowledgeable. Thank yo More

by steve@united-paving.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter in Finance was great!
Jul 23, 2023 -

Penske Buick GMC Of Cerritos responded

Hi Steve, thank you so much for your kind review. We are so glad that you had such a pleasant experience with our staff at Penske Buick GMC of Cerritos and we hope to work with you again someday! Take care.

July 21, 2023

Service staff was courteous and professional. Work was completed while I waited just a few hours. Facilities are always clean More

by DADBLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
Jul 21, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for the excellent rating and review. We are happy our Service Team at Penske Buick GMC of Cerritos was both professional and courteous during your visit. We thank you for your business.

July 19, 2023

Stephanie was professional and courteous. I had a scheduled appointment, I did not have to wait to be seen, and my vehicle was serviced and the work was completed in records times. More

by Vblack0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Rosales
Jul 19, 2023 -

Penske Buick GMC Of Cerritos responded

We are glad you enjoyed great customer service working with our Service Team. Timely assistance is always valued here at Penske Buick GMC of Cerritos. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

July 19, 2023

My service advisor Stephanie Villegas at Penske Cerritos walked me through a tough time I needed an engine replacement she was very nice and helpful and knowledgeable and made the process as least painful a More

by MICHAELNEWMANJ316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Villegas and the manager
Aug 15, 2023 -

Penske Buick GMC Of Cerritos responded

Reviews like yours absolutely make our day here at Penske Buick GMC of Cerritos, Michael. Our Service Team works tirelessly to provide the most helpful, knowledgeable, and smooth experience for each guest and we are delighted to know that is exactly what you received while replacing your engine. Thank you so much for being one of our valued guests, and do not hesitate to reach out to us if we can be of any further assistance.

July 18, 2023

Great People working there Great experience will recommend to family and friends . Alex and Matt were Awesome More

by nicasoy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your recommendation and business. Our team here at Penske Buick GMC of Cerritos is overjoyed to learn that you had a great experience with us. Please feel free to contact us again if we can do anything else to assist you.

July 18, 2023

Prompt service and competitive pricing , they never try to sell me anything I don't need. More

by JASONTORRES12969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 18, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thank you so much for your kind review. We are ecstatic to learn that you received prompt service from our Service Department at Penske Buick GMC of Cerritos and we would be honored to assist you with anything else.

July 17, 2023

It was such a pleasant experience. Camille, Christina, and Walter made me feel like family. I can’t say enough glowing words to describe how great an experience they gave me. Thank Yo More

by HW.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Martinez
Jul 18, 2023 -

Penske Buick GMC Of Cerritos responded

Stellar reviews like yours are our goals and we are beyond proud to read that our team provided you with a pleasant experience. Providing top-tier service is what we always strive for and we are humbled to learn you felt like family here at Penske Buick GMC of Cerritos. Thank you so much for your glowing five-star rating and we happily invite you to come back and see us again.

July 16, 2023

I purchased my car brand new at Penske in Cerritos a few years ago. Once the warranty was over, I continued coming here for repair service. They have been wonderful. The prices are reasonable and the servic More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert in the Service Department
Jul 17, 2023 -

Penske Buick GMC Of Cerritos responded

We are honored you took the time to leave us a five-star review. It brings us joy to know that our Service Department was wonderful and offered reasonable prices for excellent service. For any additional assistance, please feel free to contact us anytime at Penske Buick GMC of Cerritos.

July 15, 2023

Took my truck in for routine service. I left me wheel lock on the center console in the packaging. I never got a call it was done so 7 hours later I sent a text message inquiring which I More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Jul 15, 2023 -

Penske Buick GMC Of Cerritos responded

JD, Thank you for bringing this to our attention. I would like the chance to speak with you more regarding your overall experience with our Service Team here at Penske Buick GMC of Cerritos. Can you please reach out to me directly? I appreciate your time! Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

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