
Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Sales and Service This was my first new vehicle from Phil Fitts and they certainly earned my future business. I've always been a fan of the service department, but Rod This was my first new vehicle from Phil Fitts and they certainly earned my future business. I've always been a fan of the service department, but Rod did a fantastic job of finding me a vehicle that fulfilled most of my wish list while remaining on-target from a budget perspective. More
Not fixed First my 2014 escape heater was only fixed for a few weeks. Then my 2015 focus still shuttering upon excalleration now that the warranty almost up. First my 2014 escape heater was only fixed for a few weeks. Then my 2015 focus still shuttering upon excalleration now that the warranty almost up. More
Unhappy cusomer Brought my 2014 escape in for a new battery after reading on internet how it can mess up the window wipers I did not want to take the chance on going Brought my 2014 escape in for a new battery after reading on internet how it can mess up the window wipers I did not want to take the chance on going anywhere else Big mistake a few hours later we were traveling home and the wipers started running full speed and would not shut off brought it back nest morning and your service dept told us the problem is not connected with the battery replacement Big coincidence it is now going to cost me another $400 plus over and above the $200 I spent I cannot believe the problem is not connected but I don’t have a leg to stand on Si much for trusting the dealership More
Service Dept. Spot on service with no issues at all. Kenny called when vehicle was ready to pickup and explained everything was completed. Performed inspection, ser Spot on service with no issues at all. Kenny called when vehicle was ready to pickup and explained everything was completed. Performed inspection, service required for mileage of vehicle as well as recall work and tire rotation. More
Love my new car!!! Rod is amazing!!! Worked to get us what we wanted. He went above and beyond. Tony was great to deal with also. Love these guys!!! Thank you Becky for Rod is amazing!!! Worked to get us what we wanted. He went above and beyond. Tony was great to deal with also. Love these guys!!! Thank you Becky for the tutorial 😊 just a great place to buy a car. More
Good enough for what i needed. I bought an older truck for a some what fair price. Nice enough folks to deal with. The usual car buying experience no more and no less. I bought an older truck for a some what fair price. Nice enough folks to deal with. The usual car buying experience no more and no less. More
Bought a used SUV Albee was easy to talk to and helped us get into the SUV we wanted. Every body was friendly. We would recommend going to Phil Fitts. Albee was easy to talk to and helped us get into the SUV we wanted. Every body was friendly. We would recommend going to Phil Fitts. More
Pleasant and considerate and very helpful Being a disabled person I could not ask for a more likable a d considerate person.. If I was to get another vehicle I would check there first Being a disabled person I could not ask for a more likable a d considerate person.. If I was to get another vehicle I would check there first More
The guys at Phil Fitts make you feel like family! I can't say enough about the treatment we receive at Phil Fitts Ford Lincoln. Kevin (Parts & Service Director) is always willing to take time to catc I can't say enough about the treatment we receive at Phil Fitts Ford Lincoln. Kevin (Parts & Service Director) is always willing to take time to catch up to ensure everything is good. What was really great was that Greg the technician who performed the work was more than happy to show me the parts that were damaged and explained how he could get them working again! It was great to meet the person who was actually doing the work! More
Great Dealer/Great sales staff/Great Cars Super Dealership buying a car from This Ford dealer is quick and easy.Great selection of new and used cars and if you need a clssic car see Bill Fitts Super Dealership buying a car from This Ford dealer is quick and easy.Great selection of new and used cars and if you need a clssic car see Bill Fitts I wanted a Shelby GT 500 and he found me one.let me tell you you can’t beat this place. More