Phil Fitts Ford & Lincoln

Overall, this was the best customer service experience I could hope for. Tony was awesome and kept me informed of how things were going. My car was fixed and looks like nothing ever happened. could hope for. Tony was awesome and kept me informed of how things were going. My car was fixed and looks like nothing ever happened. More

The interaction started with a inquiry for an F-150 truck and ended with an extremely happy customer driving away in their new truck. The salesperson (Devaughn Smith) was outstanding communicating and bein and ended with an extremely happy customer driving away in their new truck. The salesperson (Devaughn Smith) was outstanding communicating and being total transparent all through the process. The entire FORD team were friendly and attentive. Signing the final documents was also painless and enjoyable. I will definitely tell all my friends about this experience. Thanks. Ken Allen More

Fast, friendly, service from the appointment arrangement through the day of the service. No complaints. through the day of the service. No complaints. More

Polite, helpful. Great service! Body shop did a fantastic job! Brian Grantham was very helpful when assisting in what direction I needed to go and who I needed to speak to about work needing done o fantastic job! Brian Grantham was very helpful when assisting in what direction I needed to go and who I needed to speak to about work needing done on my truck. Tony in the Collision Shop was professional, kept me up to date on progress, and the work was top notch. More

I bought my 2014 Ford Fusion at Phil Fitts and I have had it serviced there since day one. From the sales experience with Darius to the service experience with Kenny and team, this is a first class dealershi it serviced there since day one. From the sales experience with Darius to the service experience with Kenny and team, this is a first class dealership. You are not just a number here, you are a valued customer. That’s why they have been in business here for years! More

I dont want to write anything I just want to leave a rating so not sure why I cannot just send this without typing something rating so not sure why I cannot just send this without typing something More

I’ve been a Ford customer here over 20 yr. I am disappointed that no Covid-19 precautions were in place in the waiting room. Reconsidering ever buying here again because of this. disappointed that no Covid-19 precautions were in place in the waiting room. Reconsidering ever buying here again because of this. More

Good dealershipGood service friendlyHowever when you Good dealership Good service friendly However when you get 396.00 dollars worth of service work done in service department they would at least wash Good dealership Good service friendly However when you get 396.00 dollars worth of service work done in service department they would at least wash the vehicle More

Always get food service at Phil Fitts Ford. Staff is friendly and work is done in a timely manner. Comfortable waiting area as well. Thanks friendly and work is done in a timely manner. Comfortable waiting area as well. Thanks More

Was in a bind for getting my end of lease purchased. Eric and Sylvia were most helpful in getting all the documentation taken care of. They were great to work with! and Sylvia were most helpful in getting all the documentation taken care of. They were great to work with! More