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Phil Fitts Ford & Lincoln
New Castle, PA
1,276 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,276 reviews
August 03, 2021
Tony and his team in the collision center provided exceptional work, kept me well informed and car was ready on time. I will be back. exceptional work, kept me well informed and car was ready on time. I will be back. More
by lmr5689
Verified CustomerEmployees Worked With
August 03, 2021
Excellent in all aspects. Everyone was courteous, informed and more than willing to answer all questions and concerns. Would highly rexommend this dealership to anyone. informed and more than willing to answer all questions and concerns. Would highly rexommend this dealership to anyone. More
by blubart
Employees Worked With
August 02, 2021
Everyone is very kind and friendly. Quick and efficient. Can answer any questions that may arise. Thank you for great service! With my new purchase I won't go anywhere else! Can answer any questions that may arise. Thank you for great service! With my new purchase I won't go anywhere else! More
by MISYL4360
August 02, 2021
Always happy with the service department here, very easy to work with and always happy to help / answer questions. Facility was clean and I was able to work quietly in one of their desks while I waited. to work with and always happy to help / answer questions. Facility was clean and I was able to work quietly in one of their desks while I waited. More
by jhargis82
July 31, 2021
Very happy with Phil Fitts body shop as always! Handle my warranty claim super fast and had the part replaced within days ! Tony is always very pleasant and helpful. warranty claim super fast and had the part replaced within days ! Tony is always very pleasant and helpful. More
by outdoorsolutions2004
Employees Worked With
July 30, 2021
Very pleased with the body shop! They did an awesome job repairing my car. Looks like a brand new car! The detail on my car was phenomenal!! I would highly recommend them to anyone! repairing my car. Looks like a brand new car! The detail on my car was phenomenal!! I would highly recommend them to anyone! More
by cathypenwell
Employees Worked With
July 28, 2021
Phil Fitts Ford has always treated myself and my family, well. Their courteous and professional attitude towards customers has never given me any sense of doubt when purchasing a vehicle or visiting for re well. Their courteous and professional attitude towards customers has never given me any sense of doubt when purchasing a vehicle or visiting for repairs. More
by jonathanbees
July 27, 2021
Excellent. Service manager was top shelf tech listened to my needs. Did not have to wait. They saw me at my appointment time. Took care of my recall quickly my needs. Did not have to wait. They saw me at my appointment time. Took care of my recall quickly More
by kkuhn6
July 23, 2021
The service department manager was very helpful and understanding when it comes to getting your car taken care of. All work was performed in a timely Matter. understanding when it comes to getting your car taken care of. All work was performed in a timely Matter. More
by jmalinowski1713
July 22, 2021
The service department was excellent. The inspection was fast. Waiting lobby was clean and staff was very friendly, I would definitely recommend going to them for you mechanic needs. fast. Waiting lobby was clean and staff was very friendly, I would definitely recommend going to them for you mechanic needs. More
by Rae Rich
Employees Worked With
Kevin Whitty
