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Phil Long Ford of Chapel Hills
Colorado Springs, CO
495 Reviews
We have the largest and best selection in the state! Nearly all makes...all models...all Colorado ready! And since we are LOCAL, so are our vehicles!
Best Price Guarantee
Low Prices GUARANTEED by a 3-day/150-mile exchange guarantee.
Colorado Grown and Family-Owned Since 1945!
Our roots are here, and we'll stay here! Phil Long is a privately-held, family-held Colorado company employing over 1000 people and giving back to our community since 1945!
Proud Sponsor of Shield 616
SHIELD616 was founded to provide all-day rifle protection for peace officers and first responders who sacrificially serve our communities.
Proud Sponsor of Mt. Carmel Veterans Center
Mt. Carmel Veterans Service Center exists to collaborate with community partners providing best practices in transition and wellness services for Veterans, Military and their Families by delivering expertise, resources, space and sustainability.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 495 reviews
August 25, 2025
They will lie to make a sale, won’t honor warranty services you pay for and leave you stranded on foot. And if that’s not bad enough if you’re dumb enough to fall for their act again like I was you c services you pay for and leave you stranded on foot. And if that’s not bad enough if you’re dumb enough to fall for their act again like I was you can start making an internet deal on a car that you never hear from anyone on and at the end you find out it’s sold. I don’t believe in coincidences and I would recommend that anyone in the market for a new or used vehicle go anywhere but to a Phil long location. More
by Jhill76
Employees Worked With
I’d rather not name anyone
August 04, 2025
This is the worst place sold a car out from me when I had a deposit on it I was in the hospital with cancer they told me if I put a deposit on it would be mine when I got out so made me feel so good my dream a deposit on it I was in the hospital with cancer they told me if I put a deposit on it would be mine when I got out so made me feel so good my dream truck I always wanted was mine got out of the hospital and called to see when I could pick it up they sold it with me putting up a deposit how can you Morley do that is it all about money thank you so much for blowing up a man's dreams and not even care More
by Garrettbrant58
Employees Worked With
July 25, 2025
The best salesperson I’ve worked with in 20+ years. He listens to what you say, isn’t pushy and has the best personality. He listens to what you say, isn’t pushy and has the best personality. More
by mmcgath99
Employees Worked With
June 25, 2025
Tommy Lovato made this car buying experience totally fantastic! He is not only extremely knowledgeable about the products he sells, but also courteous and patient. I wholeheartedly recommend him, and fantastic! He is not only extremely knowledgeable about the products he sells, but also courteous and patient. I wholeheartedly recommend him, and the Phil Long Ford team, to family and friends. More
by steve_kotlarchuk
Employees Worked With
June 12, 2025
Hundreds of Complaints Can’t Be Wrong — Phil Long Is a Dud If you like disappearing deposits, surprise fees, long waits for your check, and a finance office that treats your bank account like an open b Dud If you like disappearing deposits, surprise fees, long waits for your check, and a finance office that treats your bank account like an open bar — you’re going to love Phil Long. Hundreds of consumer complaints and at least one FMLA lawsuit later, they’re still going strong. Add-ons you didn’t ask for? Rolled right into your loan. Warranties you thought were optional? Not anymore. Oh, and if you’re military — congratulations, you’re the favorite target for over-inflated financing and “custom” loan padding. Their motto might as well be: “What you don’t know can still make us a profit.” Check the BBB reports. Ask around Fort Carson. Read the reviews they bury with coupons. Then ask yourself — are all those angry customers just unlucky… or are they just the ones who read the fine print too late? More
by AntonChigurh
Employees Worked With
May 14, 2025
If i could give more than 5 stars I would. Avery Harrison was the most user friendly, helpful, and responsive employee I have ever worked with. No pressure, just knowledgable, useful, and und Avery Harrison was the most user friendly, helpful, and responsive employee I have ever worked with. No pressure, just knowledgable, useful, and understanding. He and his manager, David Bales, took care of our military family and we couldn't be happier! More
by pcfoster10
May 11, 2025
Best buying experiance ever! John Vigil and team made this Super hassle free with delivery to Denver metro couldn't have been easier. Superb John Vigil and team made this Super hassle free with delivery to Denver metro couldn't have been easier. Superb More
by Yellow dog ride along
Employees Worked With
John Vigil
May 07, 2025
Ramona has giving me the best experience and customer service I have ever had so shout out to her, if there’s something you want she gonna make sure you get it so thank you !! service I have ever had so shout out to her, if there’s something you want she gonna make sure you get it so thank you !! More
by Laylow2998
Employees Worked With
Ramona Perez
May 06, 2025
Best experience I’ve ever had at a dealership. Worked with me to insure that I was happy with the outcome 10/10 word recommend for anyone Worked with me to insure that I was happy with the outcome 10/10 word recommend for anyone More
by Richard McIntyre
