Phil Long Ford of Denver

no pressure experience our sales rep Chai Rodrakkwan was very patient and answered all our questions.We felt no pressure to buy a car right now.. He made every effort to sa our sales rep Chai Rodrakkwan was very patient and answered all our questions.We felt no pressure to buy a car right now.. He made every effort to satisfy our needs and we were very pleased with the results.We will definitely look forward to working with him again for our next car purchase. More

The Works My questions were answered with a smile and the service to my Ford Explorer was quick and easy. Oz pointed out that a cap was missing from the front My questions were answered with a smile and the service to my Ford Explorer was quick and easy. Oz pointed out that a cap was missing from the front right bumper. C. Grisenti More

Easiest deal I have ever done Juan was very pleasant to do business with, answered all of my questions, and it was the fastest deal money wise that I have ever experienced. Juan was very pleasant to do business with, answered all of my questions, and it was the fastest deal money wise that I have ever experienced. More

Easy oil and filter change at Phil Long Quick Lane After buying a Certified used vehicle at Phil Long Ford, my wife brought the car in for our first included maintenance. Just an oil and filter change After buying a Certified used vehicle at Phil Long Ford, my wife brought the car in for our first included maintenance. Just an oil and filter change, but my wife normally hates doing this with our other car because she always gets 'hassled' about needing some other work done. Not the same experience here. She was in and out quickly with just what we wanted done. More

Quicklane quick oiL change Quick, friendly, well priced, don't go anywhere else! Oil change and tire rotation near the end of their working day was fast, I hardly had time to si Quick, friendly, well priced, don't go anywhere else! Oil change and tire rotation near the end of their working day was fast, I hardly had time to sit down. More

Great purchase & service Bought our 14 Explorer at Phil Long 2 years ago. We live out of town, but the dealership is very close to family in the area so it works out to be re Bought our 14 Explorer at Phil Long 2 years ago. We live out of town, but the dealership is very close to family in the area so it works out to be really convenient. The purchase process was very simple and low pressure. The vehicle came with service coupons for the QuickLane service department. Just pull up and get the oil changed or swap out my winter/summer tires. Things are always busy there, but they get you in and out in about an hour most times. Comfortable waiting room and great staff. More

Raquel, best in business Raquel is the best sales person I have ever dealt with in our car buying experiences. She listens to your needs and limits and delivered with profess Raquel is the best sales person I have ever dealt with in our car buying experiences. She listens to your needs and limits and delivered with professionalism and on budget. Unheard of, low pressure sales and exactly what you want. She is our rep for as long as she is in this business. More

New LIFE LONG CUSTOMER!!!!!!!!! Phil Long Ford had customer service so amazing that I have determined I will forever be a customer of theirs. When I took my 06 Jeep Commander to the Phil Long Ford had customer service so amazing that I have determined I will forever be a customer of theirs. When I took my 06 Jeep Commander to them to see what they could do; i asked to drive a Ford ST. They didn't Hard Sell or Soft Sell me on anything. They just said try this and if you don't like it then that's okay. They would rather me be happy with the car i got, rather than make a quick buck. They actually cared!!! Their pricing was so amazing i was in shock. I only pay $100 more than i did and i have BUMPER 2 BUMPER coverage for 7yrs and GAP insurance throw in complimentary!!! I have never in my life had such amazing customer service in my life when dealing with automobiles than the customer service Steve Rost and his salesmen provided for me. I didn't think it was real because usually car salesmen aren't that amazing...but Steve and his team blew me away. I can honestly say i'll NEVER by anything other than Ford AGAIN...and I'll NEVER buy anywhere else than Phil Long Ford Denver...unless I move to like Russia or Antartica or something... More

10,000 service Gary Warne let me know that Thoroughbred Ford in Kansas City Missouri, charged me for my 5000 oil change even though I had Ford's extended warrantee. Gary Warne let me know that Thoroughbred Ford in Kansas City Missouri, charged me for my 5000 oil change even though I had Ford's extended warrantee. I appreciate having an honest dealership in Denver. Very disappointed with Thoroughbred Ford in Kansas City for charging me for the 5000 oil change. More

Oil change and brakes Great job on brakes. Came in for an oil change but knew I might need brakes. They got both done in about an hour! Very timely service. Great job on brakes. Came in for an oil change but knew I might need brakes. They got both done in about an hour! Very timely service. More