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Phil Long Ford of Denver - Service Center

Denver, CO

3.8
490 Reviews

490 Reviews of Phil Long Ford of Denver - Service Center

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December 05, 2019

Warranty work Don Heck in the service dept..did a great job taking care of the Explorer I brought in. It worked great with texting him to following up on the repair More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Phil Long Ford of Denver responded

Bruce, We are happy to hear we Don and our service team were able to deliver the top notch experience that you deserve. Thank you for taking the team to leave this great feedback about your visit. We look forward to your next visit.

December 03, 2019

Fast and Friendly as always. The team was great. Got me in and out. Thanks for your help and support. I can always count on the team to perform their job and get me on the road More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the names of the folks in Quick Lube who I worked with.
Dec 03, 2019 -

Phil Long Ford of Denver responded

Roy, happy to be of service. Should you need anything more please know we are always happy to assist. Take Care!

November 27, 2019

Happy customer..... I took my 2014 Ford Focus to Phil Long Ford of Denver Quick Lane Service. I needed a battery replacement, oil change and filter. My service technicia More

by Don89044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Meiden
Nov 27, 2019 -

Phil Long Ford of Denver responded

Don, we will let Cody and the Quick Lane team know how happy you are with your recent service. We are glad we could help and look forward to working with you again in the future. Take care!

November 25, 2019

Brake light warning Don was very efficient taking care of my truck issue. I had squirrels get into the engine area and chew up some wires. He was able to get it repaired More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Phil Long Ford of Denver responded

Mark, thank you for choosing Don and our service team to care for your truck. We are so happy we could help and look forward to the opportunity to serve you again.

November 25, 2019

Jamie handled my 60,000 mile maintenance checkup with ease! They completed all of the work in a timely manner & even had my car sparkling clean when I picked it up! This team is the best, highly recommen More

by Jacki
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Phil Long Ford of Denver responded

Jacki, thank you for taking the time to leave this feedback about your visit. We are so happy we provided you with such a great experience. Thank you again for the great review.

November 23, 2019

excellent, honest service Repaired my daughters Escape. Excellent job,in as short a time as possible. Reasonable charges for services provided. Would use them again for any s More

by tmcco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Comstock
Nov 23, 2019 -

Phil Long Ford of Denver responded

Thank you for taking time to leave this feedback about your visit to our service department. We are glad we could help. Thank you for the recommendation.

November 15, 2019

Top Drawer from the purchase to service they have been the best I have experienced in the Denver Area.Since coming home 25 years ago, I have had Chev , Land Rove More

by frandkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Harris
Nov 15, 2019 -

Phil Long Ford of Denver responded

Frank, thank you so much for your outstanding review! We strive for 100% satisfaction, and are so pleased that Sherry and Robert provided you with a wonderful experience! Please don't hesitate to reach out to us if you need anything at all! Have a wonderful weekend and we look forward to seeing you again!

November 08, 2019

efficient I came in late in the afternoon without an appointment and was in and out under an hour, the service employees kept in constant contact with me concer More

by Harriet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Katze
Nov 08, 2019 -

Phil Long Ford of Denver responded

Harriet, so good to hear that we were able to service your vehicle promptly! And, thank you for letting us know that Don and Eugene kept you updated and well informed during your visit. We look forward to assisting you again!

November 07, 2019

Dwayne great to work with and is easy to work with. Explains everything so you know what's up with your vehicle in order to get it done and in as little time as possible More

by Ford truck driver
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Phil Long Ford of Denver responded

We are so happy to hear that you had such a great experience during your visit! We agree that Dwayne is a great asset to our Phil Long Service Team! We look forward to assisting you in the future!

November 07, 2019

service was excekkent took car in for an oil chagne. work done in timely manner as i did not have an appointment, servicee manager discussed what future work should be n More

by dont have one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry ,i cant find paper work to skow names
Nov 08, 2019 -

Phil Long Ford of Denver responded

Thank you for the positive feedback! We are glad to hear that our Quick Lane assisted you in a timely and efficient manner! Please feel free to call us with any additional questions or concerns about your vehicle!

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