Phil Long Ford of Denver - Service Center

Quick Lane Service Stopped in to have oil change completed before severe cold weather. Had a coupon for about 50% discount. Ivan, the service rep, took excellent care of Stopped in to have oil change completed before severe cold weather. Had a coupon for about 50% discount. Ivan, the service rep, took excellent care of me and my Edge, and was very friendly and helpful. Had to travel from Centennial to get to Phil Long.il Long, even while having a Ford dealer only about 2 miles from home, but prefer Phil Long because of previous good service and friendly rep's. More

F-150 Service Work Don Heck and the team at Phil Long Ford in Lakewood has taken care of me for over 6 years on my F-150, So I expect nothing less. These guys are fare Don Heck and the team at Phil Long Ford in Lakewood has taken care of me for over 6 years on my F-150, So I expect nothing less. These guys are fare and excel at what they do. More

Battery replacement During the last snow storm, I was unable to start my F-150. After jump starting it, I went to Phil Long Ford service without an appointment and they During the last snow storm, I was unable to start my F-150. After jump starting it, I went to Phil Long Ford service without an appointment and they were able to fit me in. The job was done right and I am very appreciative. More

Overall horrible experience and wait time for service completion. Made an appointment over two weeks in advance. For recall issue and a transmission issue. It still took almost two weeks to complete. The completion. Made an appointment over two weeks in advance. For recall issue and a transmission issue. It still took almost two weeks to complete. Then had issues with a loaner vehicle and well as the service director. Never go back again!! More

Great Service! I always receive excellent service from Phil Long Quick Lane, but I was pleasantly surprised that they were able to replace my truck’s tires for over I always receive excellent service from Phil Long Quick Lane, but I was pleasantly surprised that they were able to replace my truck’s tires for over $100 less than any other local tire centers! I will definitely check with them first in the future for any of my needs! More

Wonderful Service Department Dwayne Calloway is the best service advisor I have ever worked with for my Ford vehicles. He knows the vehicles and the issues that need to be addres Dwayne Calloway is the best service advisor I have ever worked with for my Ford vehicles. He knows the vehicles and the issues that need to be addressed for the best price. More

Happy customer...... My vehicle was serviced in accordance with Ford's recommendation. The service was performed fast and friendly. My service advisors were Don Heck, Ja My vehicle was serviced in accordance with Ford's recommendation. The service was performed fast and friendly. My service advisors were Don Heck, Jamie Campbell, and Garry Warren, who kept me appraised of the progress. Thank you! More

Good service experience Advisor Don Heck was efficient and friendly. The vehicle was finished an hour before expected, which enabled me to complete some errands earlier in t Advisor Don Heck was efficient and friendly. The vehicle was finished an hour before expected, which enabled me to complete some errands earlier in the day. More

Software update/oil change The quick lube and regular service department people were very courteous and helpful. The software update took 10 minutes and they did it right in the The quick lube and regular service department people were very courteous and helpful. The software update took 10 minutes and they did it right in the intake bay, The oil change at the quicklube lane took less than half the time that they quoted and was a great value!! I'll be going back!! More

Awesome service Jamie Understood Sync problems and took care of with no issues. Jamie was super cool and very accommodating with schedule on a Saturday and work was c Jamie Understood Sync problems and took care of with no issues. Jamie was super cool and very accommodating with schedule on a Saturday and work was completed quickly More