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Phil Long Hyundai of Motor City
Colorado Springs, CO
838 Reviews
Welcome to #1 Phil Long Hyundai of Motor City for 11 years running in Southern Colorado! Home of the 30 Year / 300,000 Mile Warranty! ONLY IN MOTOR CITY! We are glad to have the chance to earn your business! We have the largest new Hyundai inventory in Colorado and the largest number of Hyundai Certified Pre-Owned Vehicles - many with the 30 Year / 300,000 Mile Warranty too! Here's a few more highlights:
*We pay cash for any car, any make you want to sell
*We beat any competitors price by $500.00 Minimum!
*We match any competitors Service & Parts Coupons!
*Sales, Financing, Leasing, Cash Discounts
*22 Service Bays - Newly Remodeled Dealership in 2024!
*Detailing Services available!
*We can help you with Colorado State Tax Credits
*We can help you with Federal IRS Tax Credits
*We have a Deli during all business hours
*Complimentary Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 838 reviews
December 19, 2024
Some explanation as to why I wasn't being given a temp tag would have been nice. Or handing me the title so I could get one. It was not as simple as go into the county and get a temp tag. Perhaps your sta tag would have been nice. Or handing me the title so I could get one. It was not as simple as go into the county and get a temp tag. Perhaps your staff needs to be better educated. And also a female staffer I called in and spoke to decided it would be a good idea and tell me I don't know how to read. If your plan is to insult even the most basic customer having a difficult spot in life then you definitely don't deserve my business when times are better. More
by lanchefan1
Verified CustomerEmployees Worked With
December 19, 2024
Luis was helpful but ultimately Sydni was the dealer we worked with to lease our new vehicle. worked with to lease our new vehicle. More
by SUSHILA.ALYSSA.SHENOY
December 19, 2024
It was hard working with me but I am thankful for patience they had with me. patience they had with me. More
by j.wesby
Employees Worked With
December 16, 2024
The team was super helpful. Lizette was extra helpful. A truly wonderful experience. Highly recommended. Lizette was extra helpful. A truly wonderful experience. Highly recommended. More
by sk8rpunkgi
Employees Worked With
December 14, 2024
Entire puchase was a painful process. Required features were not installed prior to vehicle delivery. Vehicle came from another dealer and was not fully inspected or prepped prior to deli Required features were not installed prior to vehicle delivery. Vehicle came from another dealer and was not fully inspected or prepped prior to delivery. Required paperwork and contracts were given to us piecemeal, out of any logical order, and in a complete mess. Took me 2 hours at home to sort and collate warranty documents and contract paperwork. Dealership did not install/supply required services. WE had to point out the lack of purchased Pulse Brakes and Secure Mark sevices. My wife and I had to make four separate 50 mile round trips from Monument to get all features installed and accessories delivered. Dealer made everything right in the end but we certainly did not enjoy the experience. If I had it to do over, I would have purchased from another dealer in Denver. By the way, I realize there was construction ongoing but, parking at Phil Long Motor City is a dangerous and often frightening adventure. This is the 3rd Hyundai we have owned. Our last Santa Fe was purchased at Watermark Hyundai in Marion Il. I can’t say enough about the prioessionalism of the Illinos dealer or how much we have enjoyed our previous Hyundai vehicles purchases/experiences. Wish this purchase could have been half as good. On a brighter note, we love our new Tucson Hybrid. More
by mario.diprimo
Employees Worked With
Other Employees :
David Moore in Service was very helpful and did an ezxcellent job.
December 13, 2024
This is a classic bait-and-switch dealership trying to take advantage of people. DO NOT GO HERE. I regret having leased my car through here, but I was in a time crunch as my lease was coming to an end and take advantage of people. DO NOT GO HERE. I regret having leased my car through here, but I was in a time crunch as my lease was coming to an end and I previously had no issues with Hyundai or any other Hyundai dealer (I have leased a Hyundai for the last 6 years). This dealer acts in bad faith, and I should have went elsewhere after having to leave the first time. For a dealer that prides themselves on customer service, they do not have your best interest at heart - only their pocketbook. The salesperson also told me that he does not make commission on his car sales, but only on the surveys - a complete lie! What is the point of saying that except to guilt you into leaving a good survey review? Clearly that is their corporate push so they get incentives from Hyundai corporate. Again, that is a bad faith move. There's a reason people have taken the time to share their negative experiences here - this dealer takes no action to write the wrongs that have been done (publicly responding to people's negative reviews and saying they will do something is as far as it goes). Do your research and lease/buy a car elsewhere. More
by A.R.M
December 02, 2024
This Dealership is really great! Very friendly staff and very professional. I have had my family's cars serviced here for years, a Hyundai, Honda, Saturn, Chevy, and Isuzu. They can Very friendly staff and very professional. I have had my family's cars serviced here for years, a Hyundai, Honda, Saturn, Chevy, and Isuzu. They can work on anything. Also bought 3 cars here over the last 10 years. More
by thekrohns100
June 04, 2024
I worked with Isabelle and she was the absolute best! She made me feel welcomed and answered all questions i had. I highly recommend Isabelle to everyone looking to buy a new Hyundai She made me feel welcomed and answered all questions i had. I highly recommend Isabelle to everyone looking to buy a new Hyundai More
by l3xier0man0
Employees Worked With
May 16, 2024
Dealership was very easy to work with. Great vehicle selection and excellent overall buying experience! Louis was very polite and helpful. Great vehicle selection and excellent overall buying experience! Louis was very polite and helpful. More
by linda.armstrong122
