Phil Wright Autoplex

Have bought 12 cars in my life ,by far the fastest and easiest Hiley Gmc in Fort Worth would not even work With me , so I drove from Dallas ,Tx to Arkansas To purchase vehicle, My wife goin to purc easiest Hiley Gmc in Fort Worth would not even work With me , so I drove from Dallas ,Tx to Arkansas To purchase vehicle, My wife goin to purchase car in next 3 months Will be calling this dealer again More

Ran my credit several times without my permission, even though I brought a pre-approval letter. He said he needed my social to pull up the pre approval, never ever even asked permission to run my credit! T though I brought a pre-approval letter. He said he needed my social to pull up the pre approval, never ever even asked permission to run my credit! Then the price of the truck I had chosen magically gained a few thousand dollars on the price to where I didnt qualify, even though I was pre approvedfor that specific vehicle through Capital one...but hey, he had a year newer different model he wanted me to buy. When I called Cap One, they never submitted my info for the first truck. Fed up, I went to Crain Buick GMC in Conway and bought the exact year model truck I wanted to begin with. More

This dealership went above and beyond after a vehicle I was interested in purchasing couldn’t be located, only to find out it was close to being purchased by someone else. They then found me an even better was interested in purchasing couldn’t be located, only to find out it was close to being purchased by someone else. They then found me an even better truck. More

Service Tristan in the Service Department was great to work with. Everyone that we spoke to in the service department was also very friendly and helpful. Tristan in the Service Department was great to work with. Everyone that we spoke to in the service department was also very friendly and helpful. More

Head light had burned out. They worked me in and had me out of there in great time. I asked Mr. Caldwell if I could do it and he kindly explained that it was hard to get to and They worked me in and had me out of there in great time. I asked Mr. Caldwell if I could do it and he kindly explained that it was hard to get to and they'd not keep me waiting to long. They have ALWAYS been very kind! More

Fast, friendly, and done correctly Cant say much more than what is in the title. I was able to schedule it for the first of the day, waiting for about 1.5 hours for oil change, tire r Cant say much more than what is in the title. I was able to schedule it for the first of the day, waiting for about 1.5 hours for oil change, tire rotation and a recall on my truck. More

Outstanding Customer Service! My wife and I flew into Little Rock from Ohio. We were met at the airport by a very nice man named James Price who drove us to the dealership. Once at My wife and I flew into Little Rock from Ohio. We were met at the airport by a very nice man named James Price who drove us to the dealership. Once at the dealership John David Jones continued the excellent customer service that James had started. Our financing was finalized very quick and we drove off in our dream car back to Ohio. More

Look at the problem Service advisors seem to lack experience and initiative to recognize and relay to the technicians just what the problem is. The item "worked on" was n Service advisors seem to lack experience and initiative to recognize and relay to the technicians just what the problem is. The item "worked on" was not the item reported with a problem. No surprise they did not find an issue with it, there was nothing wrong with it to begin with. However they did charge me $110.00 to tell me there was no problem with it. More

Very professional. Chance Manning did a nice job of helping us decide what vehicle we wanted and helping us get acquainted with its features. This is the second vehicle Chance Manning did a nice job of helping us decide what vehicle we wanted and helping us get acquainted with its features. This is the second vehicle he has sold us. More

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