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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,817 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,817 reviews

January 27, 2025

The salesman was extremely helpful and friendly. The dealership was clean and selection was plentiful. More

by jn.ferguson12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
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Jan 29, 2025 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Phil Wright Autoplex helpful and friendly, and that you enjoyed our clean dealership and great selection. We appreciate your support and look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

January 26, 2025

Service and dealership as a whole has degraded over the last few years. After purchasing several vehicles from them since the early 80s I will be shopping elsewhere. Customer care after the sale is not a More

by dshatwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jan 28, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. We appreciate your long-term support of Phil Wright Autoplex. It's important to us to hear from our valued customers, and we understand your concerns regarding customer care after the sale. We are continuously striving to improve our services, and your feedback is essential in guiding us. Please feel free to reach out to us directly to discuss your experience further. We hope to have the opportunity to regain your trust. Sincerely, The Phil Wright Autoplex Team

January 18, 2025

The service was great and the wait time short for my oil change and tire rotation. Staff is also very friendly and helpful. More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david
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Jan 21, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Phil Wright Autoplex. Our team strives to provide efficient service and a welcoming atmosphere. We appreciate your feedback and look forward to seeing you again for your next oil change or tire rotation! Sincerely, The Phil Wright Autoplex Team

January 15, 2025

Joe was fantastic He was fast and efficient at getting me approved. I highly recommend him More

by bettybaker1561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Alexander
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Jan 17, 2025 -

Phil Wright Autoplex responded

We truly appreciate your kind words about your experience with us at Phil Wright Autoplex. It's fantastic to hear that Joe provided you with fast and efficient service. Thank you for the recommendation, and we look forward to helping you again in the future! Sincerely, The Phil Wright Autoplex Team

January 14, 2025

John David Jones was very helpful and informed about the vehicle. He maintained contact throughout the process. JD prepared the closing so that it went very smoothly. More

by agentgram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words about your experience at Phil Wright Autoplex! We’re thrilled to hear that JD was so helpful and kept you informed throughout the process. Providing a smooth closing experience is our priority. We look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

January 11, 2025

They have been good to me . helped me when my husband passed away good friends More

by deerslayer6662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words. We at Phil Wright Autoplex are honored to have been there for you during such a difficult time. Building strong connections with our customers is important to us, and we're glad to be considered friends. Please feel free to reach out anytime; we look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

January 09, 2025

They were nice enough to get us in since we were traveling. The service department said we needed a computer update to fix our transmission problem. They said it was fixed and they test drove it. I More

by DEANLANDON
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jan 10, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. I understand your frustration regarding the transmission issue with your vehicle. Your feedback is valuable and helps us uphold our standards at Phil Wright Autoplex. We encourage you to reach out to us directly so we can further address your concerns and work towards a solution. Sincerely, The Phil Wright Autoplex Team

January 07, 2025

Joe was a very nice salesman. Finance guy was nice as well. No hassle and easy to work with. More

by kchambless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Alexander
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Jan 08, 2025 -

Phil Wright Autoplex responded

Thank you for your fantastic review! We’re thrilled to hear that you had a positive experience with our team at Phil Wright Autoplex. Our goal is to make the process as smooth as possible, and it’s great to know we met that for you. We look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

January 04, 2025

The service was great and the wait time short for my oil change and tire rotation. Staff is also very friendly and helpful. More

by kristi.robertson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure who it was I worked with.
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Jan 06, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Phil Wright Autoplex. It's wonderful to know that our team's friendliness and efficiency made your oil change and tire rotation enjoyable. We look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

December 31, 2024

Purchasing is easy but service department is poorly managed. When I had an issue with truck my case was not handled effectively More

by dvservices2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Phil Wright Autoplex responded

Thank you for your feedback. We appreciate you mentioning the ease of purchasing at Phil Wright Autoplex. We understand your concerns about the service department, and it's important to us to address any issues effectively. Please feel free to reach out directly so we can discuss your experience further and work towards a resolution. We value your input and hope to improve your future experiences with us. Sincerely, The Phil Wright Autoplex Team

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