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Phil Wright Autoplex

Russellville, AR

4.7
1,841 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,841 reviews

November 24, 2021

I don't feel this service center is consistent. Six hour wait for oil change one visit and next visit just over an hour wait. Also asked for tire to b fixed..this car has barely 30k miles on it so the tires More

by CRC72063
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Phil Wright Autoplex responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Phil Wright Autoplex Team

Dec 23, 2021 -

CRC72063 responded

I have the invoice from walmart where I had the same tire fixed that ur service dept said was fine. It required a plug and cost me almost $18. I'm concerned that if ur service dept can't/ won't do their job then what else are they skimping on

November 23, 2021

Awesome staff!! Thanks John David for taking the time to walk me through all of the gadgets of my car. Great buying experience. More

by THEFINISHINGTOUCH44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
Nov 24, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

November 23, 2021

Very helpful salesman and creed was very polite and easy to work with. Thank yy More

by LEHMANTAMMY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creed Chronister
Nov 24, 2021 -

Phil Wright Autoplex responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Phil Wright Autoplex Team

November 22, 2021

Very professional, quick easy and takes care of business. Amazing to work with and would DEFINITELY recommend!! More

by WALLER.JACOB80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Phil Wright Autoplex responded

We cannot thank you enough for your wonderful review of Phil Wright Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Phil Wright Autoplex Team

November 22, 2021

Really good place to shop nice people easy going sales personnel nice clean buildings will help get you in the vehicle More

by JAMESMASHBURN85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Saxon
Nov 23, 2021 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

November 21, 2021

Quick, easy and very thorough. Very friend customer first answered all questions. Would go back again More

by ANDREW.CIOPPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook
Nov 22, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

November 16, 2021

I inquired about a Subaru test drive it they looked at mine and within min.’s they drew up paperwork and I was on my way that was Saturday and they had my check ready Monday and I had my sales tax paid wi More

by MELBRANCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio , Vernon Hubbart
Nov 18, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

November 09, 2021

Very helpful and friendly staff. We found the exact vehicle we wanted and our salesman made sure all the details came out the way we needed them to. More

by CHRISTINA_TW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Fregoso
Nov 10, 2021 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

November 03, 2021

After driving a Ford since 2003 I finally purchased a Buick again in February, 2021. Had to take it in yesterday (11-01-21) to have a tire checked out. I had been spoiled by the service I had received More

by GRACIEBE
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Nov 04, 2021 -

Phil Wright Autoplex responded

Hello, thank you for taking the time to write this amazing review about the Phil Wright Autoplex team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. If you have any questions about the work that was done feel free to give us a call. Until then, take care! Sincerely, The Phil Wright Autoplex Team

October 30, 2021

We had a very good experience working with John David for our new truck purchase. Considering the circumstances of delayed auto production, he kept us very well informed while we waited for delivery. He was More

by HWFRANK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

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