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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
803 Reviews
Call Service Center (877) 897-0977

803 Reviews of Phil Wright Autoplex - Service Center

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November 24, 2023

They’re amazing i was taken care of by the best they did everything they could to make my experience wonderful I’m so proud to be a GMC owner the only thing they could have done better was to detail my dirt More

by MUSTANG05MAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Phil Wright Autoplex responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Phil Wright Autoplex Team

November 21, 2023

Considerate of my "emergency" situation and took my car in for a new battery right away. More

by MAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager and staff
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Nov 22, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

November 19, 2023

Very friendly and really take care of your needs and wants !! They repaired my vehicle and installed my tires that I bought and did an excellent job More

by BRANDONSTONE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 21, 2023 -

Phil Wright Autoplex responded

Thank you for your outstanding rating about our service department, Brandon. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Phil Wright Autoplex Team

November 16, 2023

Got my vehicle right in, and kept me informed on what they were doing. Good job! More

by CSSCK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names
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Nov 17, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

November 13, 2023

Dwayne & Dalton showed very great hospitality. Great service & very fast. Thank you for your services. More

by JBIRD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne, Dalton
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Nov 15, 2023 -

Phil Wright Autoplex responded

It’s great to know that both Dwayne and Dalton provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Phil Wright Autoplex Team

November 12, 2023

Phil Wright Service is always fast and thorough. Routine service indicated a need for a minor repair. Repair was schedule and delivered as estimated. More

by SPJWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne in Service was very personable and professional. Rick in Shuttle Service was a good representative for Phil Wright.
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Nov 14, 2023 -

Phil Wright Autoplex responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Phil Wright Autoplex Team

November 12, 2023

They are excellent at performing work when scheduled and Dewayne is always very helpful when you have additional concerns about your service. More

by MOSELEYM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
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Nov 14, 2023 -

Phil Wright Autoplex responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Phil Wright Autoplex Team

November 12, 2023

I was able to schedule service just a few days in advance. The service was very fast, less than an hour, and they provided me with transportation to and from a local shopping area. I was very pleased More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 14, 2023 -

Phil Wright Autoplex responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the transportation we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

November 03, 2023

This dealership has a great staff. Service department always treats me right, and is very dependable. More

by DSK.DOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Phil Wright Autoplex responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Phil Wright Autoplex Team

October 25, 2023

Friendly and fast this appointment Good work Very happy with our purchase and the following care More

by wilburnabbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
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Oct 26, 2023 -

Phil Wright Autoplex responded

Abbie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

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