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Phillips Chevrolet
Frankfort, IL
13,111 Reviews
Phillips Chevrolet is the #1 Selling Chevy Dealer in Illinois! We have Illinois' largest Chevy inventory and many used cars from the top auto manufacturers of today. Our mechanics fully inspect the vehicles prior to going on sale. So for a quality used or certified used vehicles in Frankfort IL, visit Phillips Chevrolet. We are a Chicago Chevy dealer specializing in new and used vehicle sales, service and Genuine GM parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 PM - 7:00 PM
Wednesday 7:30 PM - 7:00 PM
Thursday 7:30 PM - 7:00 PM
Friday 7:30 PM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 13,111 reviews
November 02, 2017
2017 Traverse We just purchased our 4th vehicle form Phillips. Great salesperson Steve Sorensen! He has sold us all of our vehicles! Phillips is very easy to deal w We just purchased our 4th vehicle form Phillips. Great salesperson Steve Sorensen! He has sold us all of our vehicles! Phillips is very easy to deal with on everything! Finance department was great! I would highly recommend them More
by Bldhnd9
November 01, 2017
A good experience Lisa is a very nice person an a good sales person. She was a big help she explained the things we needed her to. I will recommend her to my friends. Lisa is a very nice person an a good sales person. She was a big help she explained the things we needed her to. I will recommend her to my friends. More
by Williams
November 01, 2017
A new car Rami is professional, courteous, kind and a hundred other qualities too numerous to mention. He should get a raise. He was awesome! Every person we en Rami is professional, courteous, kind and a hundred other qualities too numerous to mention. He should get a raise. He was awesome! Every person we encountered was friendly and courteous. More
by Michael, george 123
October 31, 2017
Amazing Thank you jarrell for all the help and putting me in my top pick car. You have made this experience a great one and I highly recommend you Thank you jarrell for all the help and putting me in my top pick car. You have made this experience a great one and I highly recommend you More
by Tmarie85
Employees Worked With
October 31, 2017
Great Experience From the beginning to end this was a totally great experience...especially for an non experienced car buyer. Lol. Warren was very knowledgeable and of From the beginning to end this was a totally great experience...especially for an non experienced car buyer. Lol. Warren was very knowledgeable and offered great advise on choosing the right car. I felt very comfortable with him and will definitely come back or refer others to him. More
by Javon1024
Employees Worked With
Warren Dixon
October 31, 2017
Low pressure with a great focus on customer service. My husband I and went to help our daughter by her first car. Joe helped her find a car that fit her budget and she loved. He was not the usual high My husband I and went to help our daughter by her first car. Joe helped her find a car that fit her budget and she loved. He was not the usual high pressure sale. He was easy going, gave us all the information and space we needed to make a decision. We had such a wonderful experience and loved our daughter's car so much, we went back a few days later to purchase a replacement car for us. More
by Elizabeth Rockert
Employees Worked With
Joe McGrath
October 31, 2017
Bad experience I was very skeptical about buying a Chevy Cruze from Phillips Chevy. Hands down the worst vehicle I've ever owned. I have always been a Dodge fan but I was very skeptical about buying a Chevy Cruze from Phillips Chevy. Hands down the worst vehicle I've ever owned. I have always been a Dodge fan but decided to try a Cruze for the gas mileage because of long commutes to the city . While the mileage is much better than a truck, the amount of wasted time and money at the dealership is not. I bought this Cruze in Feb 2012 and have had it in the service dept (not including oil changes) 11 times. The car is five years old. Absolute garbage. My most recent occurrence at this Phillips dealership was an oil leak. This was the tipping point. I had called the dealership prior to dropping it off about their policy on not fixing the problem yet charging for the work. They guaranteed success but as usually it was not. They took the car in for the last four days,charged 2300$ to fix an oil leak. Picked the car up after work, parked it in the garage and found a puddle of oil under the car after 10 minutes. This is completely unacceptable. Once I called them up and was transferred to Art he was basically no help. Zero empathy towards my situation. This place had no problem taking my 2300$. Absolute B.S. With no question this is the first and last time I will ever own a Chevrolet vehicle and while I have to deal with this lemon for a few more months any other issue will be brought somewhere else. Total garbage!!!! On a side note Dan K at Phillips was immediately helpful after I had to call up to talk to someone who cared. We shall see if the saga continues once the car gets picked up some day , who knows. Stay tuned. More
by Pissed
October 31, 2017
Top Customer Service They have a wide selection on new and used cars, price was great on the used car I bought. This is the second vehicle I have purchased from this deale They have a wide selection on new and used cars, price was great on the used car I bought. This is the second vehicle I have purchased from this dealership and I would consider buying there again. I have now purchased one new and one used vehicle from this dealership and the customer service has been great. More
by bgfire539
October 30, 2017
Great Very easy transaction. Walked in was greeted and taken right to the vehicle that we called about. Took for a drive. Came back went over numbers and fi Very easy transaction. Walked in was greeted and taken right to the vehicle that we called about. Took for a drive. Came back went over numbers and finalized deal. More
by Christi
Employees Worked With
Jackie Bell, Amber Zarantenello
October 30, 2017
Worked with experienced group of people They have a wide selection on new and used cars, price was good on used car we bought, I would consider buying there again the reason for only four st They have a wide selection on new and used cars, price was good on used car we bought, I would consider buying there again the reason for only four stars is after we left we found the passengers mirror was broke and they wouldn't take care of it. It cost me $95 to replace part , so on my part I won't be buying another car after dark , and have more time to go over it. More
by Blue ford
Employees Worked With
Amber Zarantenello
