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Phillips Chevrolet
Frankfort, IL
12,595 Reviews
Phillips Chevrolet is the #1 Selling Chevy Dealer in Illinois! We have Illinois' largest Chevy inventory and many used cars from the top auto manufacturers of today. Our mechanics fully inspect the vehicles prior to going on sale. So for a quality used or certified used vehicles in Frankfort IL, visit Phillips Chevrolet. We are a Chicago Chevy dealer specializing in new and used vehicle sales, service and Genuine GM parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 PM - 7:00 PM
Wednesday 7:30 PM - 7:00 PM
Thursday 7:30 PM - 7:00 PM
Friday 7:30 PM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 12,595 reviews
March 25, 2016
Tim rath is an amazing car salesman. Having bought 3 cars from Phillips, Tim Rath has been amazing each time. He truly goes above and beyond to help in every way. Highly recommend Tim if Having bought 3 cars from Phillips, Tim Rath has been amazing each time. He truly goes above and beyond to help in every way. Highly recommend Tim if your stopping in Phillips. More
by Jamiegordon21
Employees Worked With
Tim Rath
March 25, 2016
Great experience Hands down the best experience I have ever had buying a car. Stephen Robertson was great as well as all the other gentleman that helped me get in and Hands down the best experience I have ever had buying a car. Stephen Robertson was great as well as all the other gentleman that helped me get in and out the door! Will recommend Phillips to anyone I know looking for a car! More
by Jade0624
Employees Worked With
Matthew Braley, Stephen Robertson, Mark Hawkins, Walter Fields Sr.
March 23, 2016
Excellent Kevin was great! I am very happy with my experience. Quick efficient and they helped me get into the car that I wanted. I'd refer family and friends f Kevin was great! I am very happy with my experience. Quick efficient and they helped me get into the car that I wanted. I'd refer family and friends for their next purchase. More
by Mdestef333
Employees Worked With
Kevin Rowan
March 23, 2016
Good experience My experience the second time around was much better ! The sales man,Stephen Robertson, was amazing he understood exactly what I wanted and didn't do My experience the second time around was much better ! The sales man,Stephen Robertson, was amazing he understood exactly what I wanted and didn't do anything but that! I now have the Malibu led and couldn't be happier ! It's an amazing car! I never would of never picked a Malibu but once it was brought to my attention from my salesman I tried it out and absolutly fell in love ! I absolutely recommend Philips Chevrolet and Stephan Robertson ! He gets the job done and gets you what you want! More
by Chloejane
March 23, 2016
Phillips Chevrolet #1 Dealership We were very impressed by the dealership. Our salesperson Erin Carberry was great at finding what we wanted right away. She made the whole experience We were very impressed by the dealership. Our salesperson Erin Carberry was great at finding what we wanted right away. She made the whole experience of buying a new 2016 Chevy Equinox very pleasurable. She's very knowledgeable on the products and an assett to your deskership. Glad we had her as iur salesperson & sge was able to find the car we wanted on that day. Thanks!! Linda & Ed Johnstone More
by NANAJOHN
Employees Worked With
Matthew Braley, Erin Carberry
March 22, 2016
Need More Help I purchased my car on Saturday and brought it to their service center on Monday so they could install my protection package. I brought it there in th I purchased my car on Saturday and brought it to their service center on Monday so they could install my protection package. I brought it there in the morning before work and had a fine experience. My only complaint was I had to wait for the cashier to handle my rental car situation, as she was not yet available. I would have thought someone would have been there when the service department opened, to handle the transactions for those of us stopping in prior to work. Not sure if this was an off day for them or if this is how it normally is there. My horrible experience came when I came to pick up my car that afternoon after work. I walked in to find no one around and no one at the rental car desk. I stood there for awhile waiting to be acknowledged by those that were milling about, but that never happened. Someone finally showed up at the rental car desk, so I approached her to see if she could help me. She seemed like she didn't want to be bothered, since she sat down to complete some paperwork. She took my rental key and told me I had to wait for someone to help me get my car. Stood around for maybe another 7-10 minutes with no acknowledgement. Then 2 other people walked in and proceeded to get taken care of before me, while I still stood there. At this point, I was angry. I went back to the woman at the rental car desk and verbalized my frustration at not having been acknowledged or waited on and asked her if there was something I wasn't doing right. She then said she wasn't paying any attention and seemed annoyed that I was "bothering" her. Finally, after having raised my voice, I was acknowledged and taken care of. One of the customers who got waited on before me did mention to me that the afternoon is horrible for service. Not exactly the best first impression, since this was my first car purchase and first service experience with Phillips. My suggestion would be to implement a "take a number" system, so people can be properly serviced. Hoping future visits won't be as frustrating. More
by Traci
Employees Worked With
Crystal Lysek
March 22, 2016
Great Service I purchased a new car from Phillips, which was my first ever purchase from Phillips. Steve Peterson was my sales person and I can't say enough good t I purchased a new car from Phillips, which was my first ever purchase from Phillips. Steve Peterson was my sales person and I can't say enough good things about him. He was very friendly, professional and informative. He made the car buying process very easy. He even gave me a crash course on how to use most of the cool new gadgets in my car. I would definitely recommend people to buy from Phillips and to see Steve. More
by Traci
Employees Worked With
Steve Peterson
March 22, 2016
Friendly and helpful I had an amazing experience especially since it was my first time to ever go to a dealer. Everyone was so friendly and easy to talk to. I knew what ca I had an amazing experience especially since it was my first time to ever go to a dealer. Everyone was so friendly and easy to talk to. I knew what car I wanted and they were able to help me find it right away. I was so happy and pleased to be there and be able to leave in my new car. More
by Gloria
Employees Worked With
March 22, 2016
Great Experience in Purchase of 2017 Chevy Volt Teague was great with showing and test drive of the 2016 Chevy Volt. Very friendly and informative. Would recommend him to other potential car buyers. Teague was great with showing and test drive of the 2016 Chevy Volt. Very friendly and informative. Would recommend him to other potential car buyers. More
by Joeu1972
Employees Worked With
Teague Allen
March 22, 2016
Easiest Car Purchase Ever From the initial phone call to the OnStar help session, the entire car buying experience was stress free, informational and even enjoyable. Thanks to From the initial phone call to the OnStar help session, the entire car buying experience was stress free, informational and even enjoyable. Thanks to Marvin, Rami & Emir for a great deal and an enjoyable evening! Proud to call this our hometown dealership. We'll be back! More
by Feebz
