I leased a 2016 Chevy Traverse and I absolutely love my Traverse, the service and the people at Phillips Chevy!
Brian McMahon and Staff are the BEST!
"Great place to buy a car! "
Very nice, NOT at all pushy and with it being my first car it was a great experience. They answered all my Questions and addressed my concerns. Very personable
"Always a great experience! "
Phillips Chevy does it again....and again and again for us!! Brian McMahon continues to provide the absolute best service and professionalism, all while making us feel like family. Once again Joe Luque went above and beyond making sure we were satisfied. Staying loyal to this dealership is so easy knowing that we can walk in and work with this dynamic duo. Also, Sam Darwish was great, moving things quickly for us and Emir Cordic always makes finance a breeze and keeps us laughing! Great job Phillips. We will always come back.
"Outstanding professionalism and courteousness"
- Matthew P.
Chris Baxendale and the sales team specifically at the Phillips Chevrolet in Frankfort, IL get a "5 star" rating from me and my family for the overall experience we had. And to be perfectly clear, my wife and I walked in without much optimism considering an extremely poor repair/service experience with the Phillips Chevrolet in Bradley, IL. But we wanted to give a different Phillips Chevrolet dealership a fair opportunity to make up for it and they most certainly did. We told Chris what our vehicle needs were and our financial parameters, then he and Brian McMahon worked hard to get us the vehicle we wanted at a comfortable number. My family could not be happier about the deal we got with our 2013 Chevy Traverse. We have two small children and a third on the way, it is a perfect family vehicle for a family like ours in terms of interior space and safety. Not to mention it is very stylish both on the outside and inside which makes it very comfortable to be behind the wheel of. We also had a pleasant conversation with Konrad Chatys who ensured we were being taken care of. And while we signed no less than a thousand documents with our very own blood, Jackie Bell made it as fun as something like that could be with her impressive desk from the future. Again, we are just so happy to have dealt with such courteous and competent individuals. As long as Phillips Chevrolet continues to have such high performing employees, we will make sure they will be our first stop for any and all future car-related business.
"Awesome Customer Service"
Brian McMahon and Steve Sorensen took excellent care of me and made this transaction very fast and smooth. They listened to my needs and came through on all levels!
"Easy car purchase/ experience!"
My husband recommended Rami to me as he has purchased cars thru him. I knew what I wanted to look at but Rami made it easy , asking me questions Without being pushy ( I love that !) and then talking about colors , he made arraignments to bring an SUV over from another Phillips store , I fell in love with the new Traverse 2018, the trade in too was a fair price. Everyone I met here were very nice , professional and really want you to walk away satisfied!! I am , Thanks Rami , you are the best
"Great car buying experience!!!"
I went to Phillips located in Frankfort expecting the typical car buying experience.. I was Welcomed at the door By Sales associate Teauge Allen. He went out of his way to make buying a car easy and fun. Teauge really new the vehicle he was selling and explained all of its options. I visited several other new car dealers that knew very little about the vehicle I wanted. Phillips Manager Brian Came out to meet with me as well Again can't say enough Brian went above and beyond to make me happy. So thank you Phillips !!!!
- John Lucas
Have been buying cars from Phillips Chevrolet for over 15 years. We had some issues with a 2017 Cruze purchased in October. The staff at Phillips put together a fair and equitable deal to get out of the car with issues and into a new one.
"Jennifer was excellent to work with"
- Carol Zucker
Jennifer and Brian were very helpful and were able to find a lease for us that was in our price range. They were also very helpful and knew a lot about all the workings of the car . If they did not know the answer to a question they would find someone who did.
"Great Staff and Experience"
Phillips Chevrolet really impressed me with their level of customer service. Rami Alamawi was our salesman that helped us pick the right vehicle for us, a Chevy Suburban. He was very knowledgeable of all the vehicles on site and let us check out many options before we decided on the one for us. The customer service was great after the purchase as well. Phillips Chevrolet took care of some issues we had with some front end shake by replacing the front tires and also fixed a frozen door bearing. This was after we made the purchase and followed up. Phillips Chevrolet does whatever they can to make sure customer satisfaction is achieved and makes the car buying process and easy and painless as possible. Quick with paperwork and forms and very good at communication. My wife had great experiences with the service staff as well when piking up and returning the loaner given to us while they made the above noted checks and fixes. Found a new dealership to call home. Great job all around by everyone involved.