I brought a 2017 murano from this dealership I would like to say that it didnt have its original SD card inside the car so I had to wait for it. I also had to wait for my front bracket in order to get my license plate put on which I was given a ticket for. Needless to say they took care of everything! they even reimbursed me for the ticket! Tom Frachilla was really great at helping me get things taken care of along with others. I did get my license plate put on through the service center which was so amazing they washed my car and even put a complimentary bag of cookies in my car to tell me Thank you! It doesn't get any better then that well actually it does did I mention I got a great price for my murano! I would definitely recommend this dealership!
"Extremely Satisfied with my New car purchase!"
I recently purchased a 2019 Chevy Equinox from Phillips Chevrolet in Frankfort, IL and could not be happier! From the moment I walked in the door, I was greeted with warm smiles of people truly willing to help me. My salesman, Joe Luque, was outstanding. He was extremely receptive to what I was looking for and within minutes had a car, matching my desired specs, at the door for a test drive. The entire process went very smooth and made you feel very comfortable in purchasing a car from Phillips. Overall, this is my third car purchase from Phillips in Frankfort in the last 4 years. I know that when the time comes for my next new vehicle, I'll be heading back to Phillips again!
"Phillips Chevy "
Could not be more pleased with Phillips Chevy of Frankfort.. my guy Joe Luque and the whole Phillips team is amazing plan and simple! From the moment you walk in till anything or any problem Phillips Chevy takes care of the problem ASAP! I’ve been going there for years and will keep going there as long as I need a car or truck!
Chris Baxenbale did a great job helping me out from the start to finish. He was no pressure from the start and I would definitely recommend anyone to go see him. Chris and Phillips made my car buying experience very easy.
Not only was the initial buying process painless working with Rami, a post sale issue came up and he resolved it after hours and on his days off!! Amazing customer service provided by Phillips and especially Rami. I will never consider going anywhere else when purchasing a vehicle and Rami will always be my go to guy! He gave me his word when I purchased my truck and he definitely lives up to what he promises. Thank you Rami!
Rami made a dreaded experience actually pleasant for the first time in my car buying experience. The entire team besides Rami including Dan Costello and Brian McMahon were exceptional as well. Thank you to Mike Maheras for putting us in touch with such a great team. Rami will be my go to guy for all my future car purchases. I would highly recommend him to any family or friends looking to purchase a Chevy. Rami also helped me customize my truck to perfection. Thank you Rami and Phillips team!!
"Fantastic Car Buying Experience"
I recently purchased a new car from Phillips Chevrolet in Frankfort. The experience can easily be described as top shelf! No pressure, a completely comfortable buying experience with Phillips. They truely demonstrated a desire to help me find a purchase the unique and customized Convertible I was looking for. Very satisfied with the entire experience with Phillips, and it was a pleasure to work with my sales rep Chris Baxendale. Never did I feel like I was being pressured and he did everything he could to make sure every request was answered, either immediate or with a followup call to me. I did not have to make multiple requests or find someone else to assist during the entire process which was several months since we did a custom order. His follow through is to be commended! Thank you for a fantastic buying experience and I am looking forward to many years ahead with this car.
"Great place to buy a car!!"
Everybody was very helpful and knowledgeable. Nobody was pushy. They are incredibly friendly too!! I also feel confident that if I need any assistance in the future, they will be there to help. I am extremely satisfied with the way I was treated!!
- Jim P.
This is the second car I have bought from Phillips Chevrolet in the last 8 years. I am not a big haggler but everyone was very open to going over every car feature and every line item in detail. Very professional.
"Best car buying experience ever!!!"
Everybody at this dealership was great! Joe Luque my salesman was awesome! Never once did I get the feeling of being pressured or rushed. Joe made me feel comfortable and treated me like a friend and not just another sale. He is very Knowledgeable and worked with me on finding the perfect truck to fit my budget! So anyone looking to purchase a new or used vehicle definitely recommend Joe Luque and Phillips Chevy in Frankfort!!!