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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,517 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,517 reviews

September 28, 2024

Friendly advisor Jeff Smith. Kept me informed on progress of repairs. Prompt response each time More

by merkelaudrey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith. Service
Sep 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Audrey, for sharing your thoughts about your experience with Jeff here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2024

Buena atención y buen trato desde el principio y vendedor muy amable no tuve ningún problema muchas gracias agradecido More

by Vazquez.jaime2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrauth Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jaime, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 28, 2024

The initial fuel filter change was great, but I’ve been trying to call Jerrimy for over two weeks and he will not return my calls because I have several other issues More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerrimy Ulikey
Sep 30, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

September 27, 2024

Ken Wright was very good. Worked hard to make everything right. Would recommend him to anyone More

by jenjen4271
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wright
Sep 27, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Jen, It's fantastic to hear that Ken provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 26, 2024

Not happy with service center at all! We were harassed and when we went to get wire harness installed we waited for 2 1/2 hours. When we got in the van it was not installed. It was sit More

by REN27
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

September 25, 2024

Worst service I’ve ever had in 40+ years of driving. Brought my jeep in for a simple recall. You had my jeep for over a months never were able to fix the recall issue and I left with broken items from More

by dolfinsail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary service manager
Sep 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gary Winkler Service Manager (352) 732-7577 ext 107

September 25, 2024

Service Department is great! !! Staff is always friendly and I always feel welcomed while I am there. More

by ANIC328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Dominic
Sep 26, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jonathan, Dominic, and our team met your service expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 25, 2024

They actually care about their customers. They follow up if issues and make sure you understand what's happening More

by guymongello
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Guy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 25, 2024

You need more tire changing machines . Was their 3 hours to get 4 new tires More

by tinam71boatwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 26, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business. We'd like to know more about your visit and discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Gary Winkler Service Manager (352) 732-7577 ext 107

September 24, 2024

Communication has gone down hill. No one is available or calls back. Do not get diagnosis or status of how long it’s go to take. Only get a text when car is finished. More

by THEWOO007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with anyone
Sep 26, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

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