
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Service was great keep up the good work, always helpful and fast but make appointments and fast but make appointments More
My service advisor, Jeff Smith, was very helpful in answering all my concerns. He was a pleasure to work with. I came in for an oil change and I was pleasantly surprised in how fast it took. answering all my concerns. He was a pleasure to work with. I came in for an oil change and I was pleasantly surprised in how fast it took. More
They went out of their way to cater to my (somewhat demanding) needs. They didn’t have an appointment that day, but my car was sold and needed a diagnostic session to complete the sale. Scott helped m demanding) needs. They didn’t have an appointment that day, but my car was sold and needed a diagnostic session to complete the sale. Scott helped me out and I’ll be forever appreciative. This was my first time using Phillips, but I’m a loyal customer and will call on them from now on with any of my Dodge, Chrysler, or Jeep vehicles in my inventory!! More
Truthfully, I am at a lose for words at the way I have been taken advantage of by this “dealership” I am very aware of the possibilities that as a naive young girl I am easy prey for extortion. I just mov been taken advantage of by this “dealership” I am very aware of the possibilities that as a naive young girl I am easy prey for extortion. I just moved to florida and live alone, so I put a lot of trust into these dealerships to do right by me when it comes to any type of repair for my vehicle. I have no idea how many times i’ve been overcharged at this place, all i know is that i was charged 600$ for them to replace a dead battery. I was also told that they had many other appointments to see so they were unsure if they could even fix my vehicle for a while, at which point i had called to cancel one hour after and they told me they had already changed the battery. I found it ironic that such a busy dealership prioritized my small battery with such haste. Now that I know better i understand it was because they were overcharging me for something so small. Needless to say, I will never be going back here or referring this dealership to anyone ever. More
Jeff Smith the service rep- was great to work with and he explained what need to be done with new 2023 Hiybrid Jeep- I was told I could have shuttle to transport me home and Kevin the driver was so kind he explained what need to be done with new 2023 Hiybrid Jeep- I was told I could have shuttle to transport me home and Kevin the driver was so kind & made the tip nice . Also the cashier who I worked with was very nice when giving me rental car for 25 hours - all staff was great to work with but I would add You could add more cameras to waiting area or something in waiting room - I did have a pink Stanley Mug stolen while I was taking with cashier . I did-not see who took my expensive mug . However, your employees all were wonderful and I give them all 5 stars Thank you for fixing and helping me with my new Hybrid Jeep Ruth and Carl Berkowitz More