Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
Hours
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
1,550 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
I truly hate using this location for service. Reps are not friendly, make no effort to do anything for the customer and for the most part it seems as though they forgot they are providing custome Reps are not friendly, make no effort to do anything for the customer and for the most part it seems as though they forgot they are providing customers with a paid service. If you show up with an appointment you wait longer then showing up without an appt. Customer service at this location is really pathetic. More
I made an 8am oil change and tire rotationappt. We were there for 3 hours and nobody communicated with us why it took so long. It was the WORST service experience I have had. We were there for 3 hours and nobody communicated with us why it took so long. It was the WORST service experience I have had. More
Service was great keep up the good work, always helpful and fast but make appointments and fast but make appointments More
They went out of their way to cater to my (somewhat demanding) needs. They didn’t have an appointment that day, but my car was sold and needed a diagnostic session to complete the sale. Scott helped m demanding) needs. They didn’t have an appointment that day, but my car was sold and needed a diagnostic session to complete the sale. Scott helped me out and I’ll be forever appreciative. This was my first time using Phillips, but I’m a loyal customer and will call on them from now on with any of my Dodge, Chrysler, or Jeep vehicles in my inventory!! More
My service advisor, Jeff Smith, was very helpful in answering all my concerns. He was a pleasure to work with. I came in for an oil change and I was pleasantly surprised in how fast it took. answering all my concerns. He was a pleasure to work with. I came in for an oil change and I was pleasantly surprised in how fast it took. More