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208 Reviews of Phillips Toyota - Service Center
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November 10, 2016
Quick, efficient, courteous As soon as I drove up for my appointment, I was met by a representative and with a few short questions my scheduled service began. Shortly Scott ca As soon as I drove up for my appointment, I was met by a representative and with a few short questions my scheduled service began. Shortly Scott came into the waiting area to let me know the inspection results and that I would be ready to go in a few minutes. I waited for about 30 minutes total and the service and inspection was complete. More
by N Woodard
Employees Worked With
Scott Warriner
November 01, 2016
check engine light Was told why it was on and was my decision to fix or not. Since it did not affect performance or safety, I decided not to. Was told why it was on and was my decision to fix or not. Since it did not affect performance or safety, I decided not to. More
by Phillip Giglio
Employees Worked With
Service writer but I do not recall his name. But he was great.
October 31, 2016
Second Opinion of a problem After hearing that repair was necessary immediately from another repair shop, I stopped at the Toyota dealership to have them take a look and tell me After hearing that repair was necessary immediately from another repair shop, I stopped at the Toyota dealership to have them take a look and tell me what was wrong. They diagnosed it quickly and got me back on the road the same day even though it was a Saturday and I had been told that it may take several days to get parts and repair my Solara. Thanks, Tania, for your help and quick response to the problem. You will continue to have my business!! More
by ggu
Employees Worked With
October 28, 2016
2013 Toyota RAV4 65K Service Great dealership. Great service. I've brought both my RAV4 & 2001 SLK320 here for service. Always prompt, courteous, efficient. Winter here in Flori Great dealership. Great service. I've brought both my RAV4 & 2001 SLK320 here for service. Always prompt, courteous, efficient. Winter here in Florida/Summer in Michigan. Nice to trust a dependable dealer. More
by Rav4
Employees Worked With
Mark McCarthy
October 26, 2016
Very responsive service department I had a problem with Michelin Defender tires that were to be replaced (at a pro-rated cost) under warranty. Dealership combined warranty sale/work wi I had a problem with Michelin Defender tires that were to be replaced (at a pro-rated cost) under warranty. Dealership combined warranty sale/work with their ongoing tire sale to my advantage. Overall, this is an excellent dealership and I highly recommend them. My only complaint was that most of the tires installed were more than one year old, as indicated by the DOT numbers. One was manufactured in the 13th week of 2015, two were manufactured in the 34th week of 2015, and the remaining one was manufactured in the 3rd week of 2016. Given that my warranty problem was cracking sidewalls, probably due to sun exposure, I was very surprised that they didn't install only the most recently manufactured tires on my vehicle to prevent future warranty issues with the new tires. I suspect that this was the doings of their supplier and not anything nefarious on the part of the dealership. Still, why didn't they install tires of more similar dates? Because I'm a girl and they thought I wouldn't notice? Well, I did notice and I won't let that happen ever again! More
by loggerhead
Employees Worked With
Mark McCarthy
October 26, 2016
Bluetooth Connection and audio setup Awesome Dealership with equally AWESOME service/tech saavy setup knowledge. Jamie Meyers knows the deal. Worked me through set up with phone and audi Awesome Dealership with equally AWESOME service/tech saavy setup knowledge. Jamie Meyers knows the deal. Worked me through set up with phone and audio to match up with Bluetooth.. He was patient and knew the issues and how to rectify the problem. He made the day bro. I have had only good experiences with Toyota in the past and now in the present that I purchased a new 2015 Toyota Prius 2. This vehicle was purchased new at this dealership and it is now happy in its new home in Port Richey, Florida. The sound system is at par with my other car which I traded in- a Benz ML500. I went with Toyota because the cars last a long time without major headaches. Love Toyota. Toyota is great for us senior oldies and they get us around at fraction of the cost of those German toys for us boyz. Testosterone is not much of a concern now. Anyway, these guys take the time with their customers and that in itself is commendable. Ken Fairbanks More
by K. FAIRBANKS
Employees Worked With
Jamie Myers
October 13, 2016
18 months Corolla service Convenient appointment was obtained on request. Quick and efficient service reception provided on arrival followed by detailed debrief on completion o Convenient appointment was obtained on request. Quick and efficient service reception provided on arrival followed by detailed debrief on completion of service. First class service. More
by John25
Employees Worked With
Mark McCarthy
September 10, 2016
Always pleased at Phillips I have been taking my car to Phillips Toyota for the past 11 years and can honestly say I have never had anything but courteous, competent and graciou I have been taking my car to Phillips Toyota for the past 11 years and can honestly say I have never had anything but courteous, competent and gracious service. More
by st
Employees Worked With
September 10, 2016
Great service and friendly staff. I waited on my car and they serviced it in a timely manner. The service manager was very helpful. I recommend this service depart and friendly staff. I waited on my car and they serviced it in a timely manner. The service manager was very helpful. I recommend this service department. More
by Toyota RAV4 123
Employees Worked With
Scott Warriner
September 09, 2016
Always pleasant. Phillips Toyota more importantly Mark and Service has always been incredibly helpful navigating necessary and unnecessary repairs and scheduled maint Phillips Toyota more importantly Mark and Service has always been incredibly helpful navigating necessary and unnecessary repairs and scheduled maintenance. A NAPA auto parts dealer was the first one to suggest allowing Toyota to change oil and filters. Seven years later one of the best things I've done regarding the truck. More
by 2007 Tundra
Employees Worked With
Mark McCarthy
