Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,830 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,830 reviews
March 11, 2026
Definitely a cut above the ordinary car dealership experience. Everyone was friendly, knowledgable and willing to go the extra mile. Highly recommend this dealership for new or used auto. And LOVE experience. Everyone was friendly, knowledgable and willing to go the extra mile. Highly recommend this dealership for new or used auto. And LOVE the car. More
by Reardonp5
Verified Customer
March 10, 2026
We were very happy with the service on our 2016 SRX Cadillac we would recommend this dealership to our neighbors and friends. They did a job well done. Cadillac we would recommend this dealership to our neighbors and friends. They did a job well done. More
by LHCRUISING@gmail.com
March 06, 2026
Henry was friendly, attentive, knowledgeable, and professional, making the car-buying experience smooth and comfortable. The overall experience at Plaza Cadillac was very positive. I truly appreciate professional, making the car-buying experience smooth and comfortable. The overall experience at Plaza Cadillac was very positive. I truly appreciated the level of service Henry and Mark provided. I would definitely recommend working with them to anyone looking to purchase a vehicle. More
by erikar
February 28, 2026
It was great working with Michael and everyone at Plaza Cadillac of Leesburg. Was one of the easiest transactions we have done purchasing a vehicle. Michael and I worked over the phone on Friday and came i Cadillac of Leesburg. Was one of the easiest transactions we have done purchasing a vehicle. Michael and I worked over the phone on Friday and came in Saturday to sign the contract and out in 45 minutes. Was a pleasure working with them!! We love our new Aviator, thanks again More
by timsnider0528
February 20, 2026
Courtesy, knowledgeable, and everything explained! Very appreciated. Thank you so much. We would recommend Plaza Cadillac for sales and service. Very appreciated. Thank you so much. We would recommend Plaza Cadillac for sales and service. More
by LMRUTLAND
February 20, 2026
Always great service and speed of service. Plus my car gets a great wash every time Plus my car gets a great wash every time More
by RITASTEIN50
Employees Worked With
February 17, 2026
The person greeting you when you drive into service area was very gruff and not welcoming. The service advisors where backed up and busy. Not the level of standard that nice dealerships are now offering. was very gruff and not welcoming. The service advisors where backed up and busy. Not the level of standard that nice dealerships are now offering. More
by tonykokjohn
Employees Worked With
Service manager and greeter
February 13, 2026
Concerned that perhaps the Radar had gone out again, and as it turned out, it was just a modular component that needed to be reset, so the car would continue to talk to GM, and my Cruise and Super Cruise wo as it turned out, it was just a modular component that needed to be reset, so the car would continue to talk to GM, and my Cruise and Super Cruise would return to working order. I was expecting the worst, and was given a beautiful new 2026 Electric Vehicle loaner, which had many of the same luxury features my 2024 Lyriq Lux 3 has. Getting used to the vehicle starting simply by pressing the brake with the Fob in my pocket and not having a button to push took some getting use too. I did learn that there was a button on the dashboard that would turn the vehicle off if it didn't shut off when i started to exit the vehicle. I'm not ready to give up my 2024 Lyriq just yet. I love the look, the ride, and especially the dealership. So far, the only cost, out of pocket, has been home charging, and that has been during off-peak hours. Both service times include having the tires rotated, tires balanced, and an alignment have been covered by GM Points. This has been one of the most economical Cadillacs I've ever owned. Sailing past Gas stations puts a smile on my face, knowing Gas is steadily going up. Plaza Cadillac has been and will remain my Number one Cadillac dealership. More
by Ocalakid55
Employees Worked With
Other Employees :
Patrick at the service desk.
