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Plaza Cadillac
Leesburg, FL
1,754 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,754 reviews
July 21, 2025
The customer service lounge is lacking compared to other luxury dealers. If GM wants Cadillac to take care of their customers like Lexus they should visit a Lexus dealer to see how they do it. Too many thin luxury dealers. If GM wants Cadillac to take care of their customers like Lexus they should visit a Lexus dealer to see how they do it. Too many things to list here. As for my sales rep, Rick, he could not have been better. All the people I dealt with during my purchase top notch and very personable. You have great personnel but your facilities are lacking. More
by James.Hutchens
Verified Customer
July 17, 2025
Provided me a reasonable trade in and. Acquired the exact car with appropriate color, trim, and options I wanted. Acquired the exact car with appropriate color, trim, and options I wanted. More
by al.caselli
Employees Worked With
July 16, 2025
Salesman Michael was very nice and patient with us. Thank you for changing our minds. Thank you for changing our minds. More
by teardrp
July 02, 2025
Very helpful. My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out My sales man Ivan came right out assisted us with the purchase of a 2022 charger R/T in and out made sure car was clean and fueled. I give the 5 out of 5. Very fast and knowledgeable. Answered all my questions. Thank you so much More
by jaguirreiii
Employees Worked With
Other Employees :
Ivan
June 28, 2025
It’s always a pleasure, greeted kindly and efficiently. I love having the option of a courtesy car and ride to work, very convenient. Everyone from start to finish was exceptional. I love having the option of a courtesy car and ride to work, very convenient. Everyone from start to finish was exceptional. More
by tjvalente1
Employees Worked With
service department
June 22, 2025
Service representative sent car in quickly and the problem was diagnosed and resolved in a short amount of time. Also I was notified another maintenance problem which was also repaired problem was diagnosed and resolved in a short amount of time. Also I was notified another maintenance problem which was also repaired More
by EESCUE22
Employees Worked With
Service department
June 13, 2025
Everything promised was great. Service staff were excellent and and service wait area was comfortable. Service staff were excellent and and service wait area was comfortable. More
by TREMPERPG
June 12, 2025
Best buying experience. Jesse exceeded all the expectations. Did all the negotiations online and made the deal. Jesse exceeded all the expectations. Did all the negotiations online and made the deal. More
by talmadgejones6
