Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,786 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,786 reviews
Verified Customer
November 01, 2025
Customer service is excellent Harry is the always so accommodating Always smiling and helpful Work completed without long waits accommodating Always smiling and helpful Work completed without long waits More
by jan
Employees Worked With
October 31, 2025
We had a great experience at Plaza Cadillac! Michael was our salesman and he worked hard for us! I recommend him! They made us feel like family even the next day when I went in to have the coat Michael was our salesman and he worked hard for us! I recommend him! They made us feel like family even the next day when I went in to have the coating put on. Thank you Plaza Cadillac for the wonderful experience!! More
by flutterby7903
October 30, 2025
Plaza is very professional except during price negotiations. Now we all know it is to get more money from the client but it is an old method and the reason so many customers won't come to a dealer negotiations. Now we all know it is to get more money from the client but it is an old method and the reason so many customers won't come to a dealership for a car. Need a new approach. Rick was very helpful and informative to deal with till the price negotiations. More
by ronfogarty916
October 28, 2025
Very good, sales people were great, price and trade were fair. Service was very friendly and efficient fair. Service was very friendly and efficient More
by kjmatulia
October 18, 2025
Staff friendly. Appointments easily available. Not pleased with camera offline issue. Told updates to infotainment system goes thru the camera. Car needs to be outdo Appointments easily available. Not pleased with camera offline issue. Told updates to infotainment system goes thru the camera. Car needs to be outdoors for this to happen. Not a workable solution. More
by jconklin1
Employees Worked With
Christine in service
October 14, 2025
Christie was great. Handled everything smoothly and even took care of getting me scheduled for a fuel pump recall when the parts arrive. Handled everything smoothly and even took care of getting me scheduled for a fuel pump recall when the parts arrive. More
by philandlynnatthevillages
Employees Worked With
Christie
October 11, 2025
Friendly professional and not pushy. Helpful setting up my new vehicle. Good deal! Thank you Helpful setting up my new vehicle. Good deal! Thank you More
by l.borland56
