Plaza Cadillac

My first experience was with Eve on the phone. She was soft spoken and had a light heartedness to her deamenor. She wanted to make sure I got the answers I needed before I committed to driving out She was soft spoken and had a light heartedness to her deamenor. She wanted to make sure I got the answers I needed before I committed to driving out of my way for service. I appreciated the effort, and while I might do the same, it was unexpected based on other service centers. The next person I met was Paul, whom offered to take my key when I pulled into the service drop off area. Having not met anyone in person yet, I declined and went inside to meet my designated service advisor, Christie... Before being introduced, I was met with a smile and a greeting. I described all my issues and surrendered my key. Then, off to the waiting room! After a time, I was gathered up to go. My issues addressed, and my next appointment expectations set. I was satisfied and pleased with everything overall. I've since been back to have warranty work done twice. Each time has gone as good as it can, easy and uncomplicated. Additionally I've had the opportunity to meet Eve in person and speak with Harry and Cenia, an advisor and warranty administrator respectively. It's important to know that there is a dealer closer to me but I choose this one after my experiences with both. Plaza Cadillac is clearly better. While there is probably more I could say, it's unnecessary. Find out for yourself. You'll see. More

As usual, their service was quick and thorough. They're also very polite when dealing with their customers. They're also very polite when dealing with their customers. More

Excellent and quick service by a professional service team. So happy to have them on my side! team. So happy to have them on my side! More

Oil change and tire rotation in under an hour, not bad. Waiting room had WIFI and bottled water. Waiting room had WIFI and bottled water. More

Plaza stands by their used cars, my car had a problem after I got it home, and they fixed it with no cost to me. They were very professional. Would recommend them highly. after I got it home, and they fixed it with no cost to me. They were very professional. Would recommend them highly. More

Excellent doing business with this dealership. Rick Jimenez was my sales person- friendly, helpful, none of that high-pressure stuff you get at other dealerships. The whole process was transparent Rick Jimenez was my sales person- friendly, helpful, none of that high-pressure stuff you get at other dealerships. The whole process was transparent- no hidden add-ons like with a previous dealership. The financing was clearly explained. Everyone was courteous and made it clear that they appreciated my doing business with them. If I reach that point that I am in the market for another car, I will definitely go there and talk to Rick. More

Plaza Cadillac has very professional and knowledgeable sales people. Robby was very helpful in showing us a variety of vehicles that would fit our needs and wants. The service department has always worked sales people. Robby was very helpful in showing us a variety of vehicles that would fit our needs and wants. The service department has always worked us into the schedule as needed. More

my visit plaza cattilac way excellant very helpful. they done my oil change and tire rotation very quick they done my oil change and tire rotation very quick More

Plaza Cadillac went out of their way to help me get my dream car at a price that was more than fair. Robby Giovanetti and David Guzman went out and beyond assisting me with any and all requests. BEST sal dream car at a price that was more than fair. Robby Giovanetti and David Guzman went out and beyond assisting me with any and all requests. BEST salesmen and service department in Florida, they treat you like FAMILY. More