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Plaza Cadillac
Leesburg, FL
1,744 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,744 reviews
Verified Customer
December 31, 2020
We were pleased with the process, and like the dealership. It went smoothly, and the finance process was smooth and quick. Robby kindly took plenty of time to go over the features in the car. dealership. It went smoothly, and the finance process was smooth and quick. Robby kindly took plenty of time to go over the features in the car. Only had one key though, and he was checking to see if the previous owner still had one More
by LSTASIOW
December 30, 2020
Plaza Cadallic once again provided excellent service Plaza Cadallic once again provided excellent service on my vehicle as usual. it was not cheap but you get what you pay for. Steve on the service Plaza Cadallic once again provided excellent service on my vehicle as usual. it was not cheap but you get what you pay for. Steve on the service department is the best! More
by QUAKA2
Employees Worked With
Steve in the service department nailed the problem over the phone which was confirmed after bringing it in. What more could you ask for out of a Service Rep?
December 30, 2020
The entire experience was wonderful. The staff was friendly and informative. I was comfortable and pleased with the service I received. I will return and refer others friendly and informative. I was comfortable and pleased with the service I received. I will return and refer others More
by gloriab9309
Employees Worked With
Don’t remember
December 29, 2020
They are very efficient and make there appointments as scheduled. They take good care of of your vehicle and treat there customers very well. It’s a ways for me to go there for service but it’s worth it b scheduled. They take good care of of your vehicle and treat there customers very well. It’s a ways for me to go there for service but it’s worth it because I know they’ll do the best job. More
by Debluvsplants
Employees Worked With
Service Desk
December 27, 2020
Rick is just the best 4th car bought from him👏👍He is Rick is just the best 4th car bought from him👏👍 He is very good to work with. He helped us program our car and did a fantastic job👍 Rick is just the best 4th car bought from him👏👍 He is very good to work with. He helped us program our car and did a fantastic job👍 More
by Denice
December 26, 2020
Very professional,accomadating,comfortable experience. Great all the way around. Everyone was courteous and committed to my transaction. No hassles or surprises and everything was straight forward. Great all the way around. Everyone was courteous and committed to my transaction. No hassles or surprises and everything was straight forward. More
by billy3w
December 24, 2020
The service department took excellent care of my car and of me. They offered coffee or other choices of drinks and donuts while I waited. My appointment was handled promptly and just as promised. Would high of me. They offered coffee or other choices of drinks and donuts while I waited. My appointment was handled promptly and just as promised. Would highly recommend this dealer. More
by cmcmaster
Employees Worked With
Sheritta Smith, not sure the names of the personnel in the service department
December 23, 2020
Tried to sell me a service that I did not need. Said the brake fluid was dark and dirty and that it should be changed at 24,000 miles and wanted to charge me $119. I said no and when I got home and read my brake fluid was dark and dirty and that it should be changed at 24,000 miles and wanted to charge me $119. I said no and when I got home and read my service manual it said brake fluid every 5 years. Not nice and unethical.....Don’t do that to customers! Very disappointed and shocked that you would do that. During previous visits I thought you were the best but not now. Perhaps I should take my business elsewhere! Work done was fine More
by rbassuk
Employees Worked With
Steve
