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Plaza Cadillac
Leesburg, FL
1,742 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,742 reviews
December 08, 2020
This is the Best Dealership, they have a great staff and amazing customer service! Great prices on services as well! Thank you Plaza Cadilliac and Lincoln! amazing customer service! Great prices on services as well! Thank you Plaza Cadilliac and Lincoln! More
by amkenn77
Verified CustomerEmployees Worked With
Other Employees :
Jonathan Molzof, John Bach, Christopher Ballard
December 06, 2020
Awesome dealership. Robby was very knowledge about the 2021 Escalade that we purchased. Great experience from start to finish! If you're looking to purchase a Cadillac I would highly recommend Plaza Cad 2021 Escalade that we purchased. Great experience from start to finish! If you're looking to purchase a Cadillac I would highly recommend Plaza Cadillac. More
by belindaboudreaux
December 02, 2020
Wonderful staff, salespeople, and service managers. This my sixth car purchased from Rick Jimenez at Plaza. Always good service, friendliness, and thoughtful, would recommend Plaza highly. my sixth car purchased from Rick Jimenez at Plaza. Always good service, friendliness, and thoughtful, would recommend Plaza highly. More
by sueellenibach
December 01, 2020
Friendly personnel, easy access and great service. Salesman explained all apps and electronics, paired up both mine and my wife’s phones used. Also received a very nice gift when leaving. Salesman explained all apps and electronics, paired up both mine and my wife’s phones used. Also received a very nice gift when leaving. More
by Jjordal
Employees Worked With
November 28, 2020
Great service that solved issues with my Cadillac. I highly recommend you buying a cadillac and getting the Cadillac serviced at Plaza Cadillac. Always get your oil changes there too. I found out thro highly recommend you buying a cadillac and getting the Cadillac serviced at Plaza Cadillac. Always get your oil changes there too. I found out through the service advisor that Walmart re uses the oil plug seals instead of replacing them like Plaza Cadillac does. More
by Larry123
Employees Worked With
Other Employees :
Jonathan Molzof, John Giovanetti, John Bach, Ron Lemonovich, Teresa Matey, DOUG YODER
November 25, 2020
I just love my cadi service team! Especially Steve, who always takes good care of my needs. The entire team has Superior customer service. They even paired my new IPhone. always takes good care of my needs. The entire team has Superior customer service. They even paired my new IPhone. More
by PILARROMANO
Employees Worked With
Steve in Service
November 24, 2020
As always an excellent job. Both Steve and Harry are exceptional employees. They are friendly and both make sure that the customer is happy with their serviced vehicle exceptional employees. They are friendly and both make sure that the customer is happy with their serviced vehicle More
by ELLISJACKSON6787
Employees Worked With
November 23, 2020
Unfortunately, I had to return to the service department (about 25 miles round trip) to have a oil filter replaced that was leaking after it was serviced. I wasn’t real happy with that particular after the (about 25 miles round trip) to have a oil filter replaced that was leaking after it was serviced. I wasn’t real happy with that particular after the person I talked to wanted to know if I needed to make an appointment, duh!!j More
by mashburnf
Employees Worked With
Steve
November 21, 2020
Easy process from beginning to end.No high pressure. The location was good and they observe social distancing. The areas we visited were clean and comfortable. Coffee, was even available location was good and they observe social distancing. The areas we visited were clean and comfortable. Coffee, was even available More
by POLLYSHOP
Employees Worked With
