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Plaza Cadillac

Leesburg, FL

4.6
1,636 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,636 reviews

February 23, 2020

I was happy to have a similar model as a loaner. Steve did a good job trying to resolve the problem with my transmission. I still have a issue with the transmission. More

by aldot82
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 26, 2020 -

Plaza Cadillac responded

thank you for posting and I will get with Steve on getting in touch with you

February 23, 2020

I was very pleased with the oil change. The car wash was a surprise and I was grateful. I did, however, not receive my $10.00 coupon that I checked when making the appointment. Overall a good experience. More

by procup
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
February 16, 2020

Same excellent workman ship from the service department as always. Very professional in all aspects of interaction. Thankyou for high standard of service. We will continue to be a satified client of Plaza More

by CLSJRS
Recommend Dealer
Yes
Employees Worked With
Harry in service
February 13, 2020

My DTS was purchased@Plaza Cadillac and has been serviced here , dependable top quality service every time keeps me returning every time I need to have service. More

by WOLF462638
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

Steve a service writer is a true asset to your organization. He not only always makes you feel welcome, but truly cares about his customers. No More

by anthony.kob
Recommend Dealer
Yes
Employees Worked With
Steve service writer
February 11, 2020

They were very kind and helping me because my battery went out on my Cadillac XTS. However, I didn’t enjoy having to pay $247 for a battery that was only two years old. I was told that the warranty on th More

by SHAHHSAM
Recommend Dealer
Yes
Employees Worked With
Patrick and Steve in the Service dept
February 07, 2020

Painless Always courteous, every staff member at this dealership makes you feel welcome as if your business is very important. The waiting room is clean and ac More

by DMCMSW03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
February 02, 2020

Professional and courteous Service personnel and service technician were polite and repaired the defective drive shafts which were creating a "clicking" noise during driving. C More

by MCHERNAGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry and Steve at Service counter, not sure of technicians name but explained what he did.
January 31, 2020

replace hazard warning switch job was done in minimum time. A bit pricey but it will keep my wife from complaining about the hazard signals going off by themselves. More

by PACOANGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
January 29, 2020

Reps kept me updated, it took 2 days, They listened to me and took good care of my car. Work was timely. I appreciated the fact that they let me know ahead of time what needed to be done More

by GTOLLEY46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay
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