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Plaza Cadillac
Leesburg, FL
1,747 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,747 reviews
July 08, 2020
Making an appointment was very reason. Harry did an outstanding job explaining what needed to be done and repairs performed. Harry explained in detail the bill. Big thank you to Harry and the Servic outstanding job explaining what needed to be done and repairs performed. Harry explained in detail the bill. Big thank you to Harry and the Service Department employees who repaired my car. More
by k.denby
Verified CustomerEmployees Worked With
Harry Akarcay
July 04, 2020
My experience here has been one of the best I’ve ever had at any dealership. Management was awesome. I love this dealership. Happy Fourth of July. at any dealership. Management was awesome. I love this dealership. Happy Fourth of July. More
by jonathan.molzof
Employees Worked With
Other Employees :
Russ Bennett, Jonathan Molzof, Christopher Ballard, Amanda Head
July 03, 2020
Why do they list prices in the local paper but then tell you that price is $3000. below what they want for the vehicle. They said to read the fine print. Which is VERY FINE. Also, this dealership doesn’t you that price is $3000. below what they want for the vehicle. They said to read the fine print. Which is VERY FINE. Also, this dealership doesn’t live up to a Cadillac dealership. Pretty run down and not very clean. Had an apt for 9am to have 4 tires put on, they didn’t start on it for an hour. Took about 2 1/2 hours. When we bought the vehicle Mark mentioned all the things the dealer does including a loaner but when we asked for one we couldn’t get one because we didn’t buy a Cadillac. More
by Tgill
July 01, 2020
Very Pleasantly Surprised I have owner Cadillac's for many years and not all of my visits to this service department have been positive. This visit was a Very Pleasantly Surpri I have owner Cadillac's for many years and not all of my visits to this service department have been positive. This visit was a Very Pleasantly Surprise. The Staff was very friendly and acted as if they really wanted to be there and to help me with my issue. I was in and out much faster than I expected to be which was wonderful and my bill was less than expected which was also wonderful. More
by HETDMT
Employees Worked With
Harry Akarcay
June 30, 2020
Very Good Service Very attentive when bringing my car in for routine service, always a loaner when work takes more then 2 days. Steve is very knowledgeable about all t Very attentive when bringing my car in for routine service, always a loaner when work takes more then 2 days. Steve is very knowledgeable about all the Cadillac products and explains all work in a very detailed fashion. More
by EDWMD
Employees Worked With
Steve in Sevice dept.
June 28, 2020
EXCELLENT service. I can only speak for our experiences but we have been going there for years and have ALWAYS been treated as a “valued” customer. Steve is the best!!! Prices are in line with other repa but we have been going there for years and have ALWAYS been treated as a “valued” customer. Steve is the best!!! Prices are in line with other repair services but you can be sure it’s done correctly and they stand behind their work. Hard to find someone you can trust completely. More
by LINDA.CHARD
Employees Worked With
Steve in Service Dept
June 26, 2020
Very disappointed. We wore face masks, no one from dealer did. They could not rotate tires as they could not find proper wheel lock tool. dealer did. They could not rotate tires as they could not find proper wheel lock tool. More
by WALINCAMPBELL
Employees Worked With
Service Department
June 26, 2020
The service was exceptional! Everyone was up front and honest, great team to work with. Everything went smooth, very easy financing and our truck is amazing! honest, great team to work with. Everything went smooth, very easy financing and our truck is amazing! More
by amkenn77
June 25, 2020
Service Dept. was outstanding! A representative named Steve was the most polite & professional of any dealership employee I have ever encountered. Being from out of town, I anti A representative named Steve was the most polite & professional of any dealership employee I have ever encountered. Being from out of town, I anticipated a bit of a struggle but he listened intently, went out to the vehicle & gave me a time line for a recall & an issue I had with with a QUE system that was not working properly. He called me daily & explained that the Cadillac Co. would only charge me a minimal amount for a CUE replacement unit. The recall part was back ordered, but when I return back to Florida in the fall it will be changed. I was completely satisfied & Thanks for a wonderful experience. Bob Chandler More
by Bob
Employees Worked With
I only dealt with STEVE.
