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Plaza Cadillac

Leesburg, FL

4.5
1,738 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,738 reviews

August 28, 2019

Purchased car, 3600.00 repair Purchased a car, had problems. $3600 repair bill. Replaced both headlights, just one was foggy,$2600. Senior women treated unfairly. Horrible service, More

by vzeeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harry
Aug 28, 2019 -

Plaza Cadillac responded

We always strive to help and satisfy our customer. we are also sorry you feel this way about our service department. This vehicle though was not purchased here at Cadillac, it was purchased at the Lincoln store. They ask us to work on it for them because it is a GM produce. There authorized repairs on A/c unit that they paid us to do and as for headlamps it was up to them to charge you or help. as for repairing vehicle I believe we did that and in a timely matter. I do understand your frustration but again you filled out review for wrong store.

August 28, 2019

Amazing purchase experience. Purchasing a vehicle at Plaza Cadillac was a wonderful experience. They were super fast and had me out driving my new car in no time. Thank you John More

by Tammym352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colt, John Troutman, Louie Nolette, Russ Bennett
August 28, 2019

Oil change tire rotation Excellent service! Quick adjust tire sensors, easy to schedule appointment, and multi point inspection! Relaxing waiting area will be back . Gotta lov More

by Pol620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wiggins
August 25, 2019

Easy to deal with Alan was the best salesman. We had the pleasure of dealing with. Easy and fast and truly is an asset to Plaza Cadillac. One of the best experiences of More

by Diane&Brake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Statan
August 22, 2019

knowledgible always polite, know what to do, been coming there for years, biggest thing for all customers, we trust you folks, we believe what you tell us, we thin More

by SILVERLAKEALF
Customer Service
Recommend Dealer
Yes
Employees Worked With
service is the part i am talking about and steve is the guy
August 22, 2019

Excellent customer service I had an excellent experience from start to finish!!! Very satisfied with my purchase! Will definitely do business again with Plaza Cadillac. Very cou More

by DRAGONFLYER64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Cyr
August 22, 2019

I will return again! I had the BEST experience with plaza Cadillac. I would recommend everyone to buy a car from these very wonderful people! My sales man Jonathan was ama More

by Michellespaulding1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
August 16, 2019

Love my new XT5 Our salesperson new what we wanted and worked in our price range. He was not overbearing and is very knowledgable with the vehicle. He explained all t More

by duvalldp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2019

Friendly, helpful and patient employees. Everyone was friendly and helpful. They worked with my budget to help me get the car I was interested in and then was patient teaching me the techno More

by DonnaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Cyr. (Would rate him excellent), Christopher Ballard
August 10, 2019

New to area but treated like family! Started by having cars shipped from up north and been a good experience ever since with their service department. Recently purchased our first new ca More

by THUMUDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold in service, Christopher Ballard
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