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Plaza Cadillac
Leesburg, FL
1,632 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,632 reviews
August 23, 2018
Warranty Service The warranty item made vehicle questionable to drive . Service Center said come in without appointment. They took care of me immediately, fixed the The warranty item made vehicle questionable to drive . Service Center said come in without appointment. They took care of me immediately, fixed the problem, and got me on my way. They had to fix a problem that was a Cadillac problem. They always do a great job. More
by HEPKE1322
Helpful August 22, 2018
General service and start stop function Problem. Start stop feature seems intermittent. I’ll see what happens over The next few days. Rest of service seems ok although I continue to have a Problem. Start stop feature seems intermittent. I’ll see what happens over The next few days. Rest of service seems ok although I continue to have a rattle in the right hand window post. More
by DAVESYLG
Verified CustomerEmployees Worked With
Steve Wiggins
August 22, 2018
Satisfied customer for 11 years Excellent customer service. Very efficient, knowledgeable, and available when we had questions on how to operate our new car. Special thanks to Jonath Excellent customer service. Very efficient, knowledgeable, and available when we had questions on how to operate our new car. Special thanks to Jonathan Molzof. Highly recommend you to prospective customers. More
by Julie72
Employees Worked With
August 22, 2018
Staff was friendly and professional I definitively emjoyed my time spent at the dealership, reasonably quick for the maintenance that i wanted.anf a great staff, courteous and knowledg I definitively emjoyed my time spent at the dealership, reasonably quick for the maintenance that i wanted.anf a great staff, courteous and knowledgeable. Thank you More
by WINGNUTC133
August 18, 2018
Professional place Great people and easy to do business with Plaza Cadillac. One of the best ever. Never had a dealership and people so easy to work with on a trade a Great people and easy to do business with Plaza Cadillac. One of the best ever. Never had a dealership and people so easy to work with on a trade and purchase. More
by F_PAYNE43
Employees Worked With
Other Employees :
Gerald Internet management , Greg Yager, Gerald Somers
August 18, 2018
Oil change and seven point check up Harry is the gentlemen that is knowledgeable and always very helpful any time we have needed help in the service department. He has checked to make su Harry is the gentlemen that is knowledgeable and always very helpful any time we have needed help in the service department. He has checked to make sure we are satisfied with the service. More
by JGSTRONG
Employees Worked With
Lynn Sparks
April 19, 2018
Wonderful service Wonderful Friendly Service .Service my 2013 SRX. My car is clean and shiny when I leave. They even cleaned the inside of my windshield. Thanks for Wonderful Friendly Service .Service my 2013 SRX. My car is clean and shiny when I leave. They even cleaned the inside of my windshield. Thanks for your good service. More
by Irene
Employees Worked With
Harry
April 24, 2017
Hey great experience The salesman treated us with the upmost respect and felt very concerned. About our needs and The Cadillac which would fit on needs and budget bec The salesman treated us with the upmost respect and felt very concerned. About our needs and The Cadillac which would fit on needs and budget because he worked very hard with the sales manager Tony to fit the new XT5 I think both Evan and Tony again all did a great job helping us to choose our vehicle I would recommend this dealership to all my Friends and family More
by Tony XT5 prett
Employees Worked With
Evan Shard and Tony Pagano sales manager very helpful
September 22, 2016
Very good salesmen. Tony Pagano & Bob McFall were very caring, helpful, and efficient. I was very happy to drive away in a 2017 XT5 Cadillac crossover. Great guys Tony Pagano & Bob McFall were very caring, helpful, and efficient. I was very happy to drive away in a 2017 XT5 Cadillac crossover. Great guys to deal with. More
by Crossover
Employees Worked With
Pagano& McFall
July 25, 2016
A+ Dealership first class treatment on everything. My multiple purchases with this dealership have been exceptional, from purchasing to service and just stopping in for a car wash visit are always plea My multiple purchases with this dealership have been exceptional, from purchasing to service and just stopping in for a car wash visit are always pleasant!! Employees make sure you are taken care of and handle any issues there might be and follow up to make sure your satisfied. This family owned dealership is like family to me!!👍👍 More
by CarlaT
Employees Worked With
Tony Pagano, Rick J
