Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,738 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,738 reviews
September 17, 2023
Service is always been great never had a problem, very reliable, and very honest, replace to do business reliable, and very honest, replace to do business More
by WVILLELLA
Verified CustomerEmployees Worked With
Other Employees :
Jonathan Molzof, DAVID STONE
September 16, 2023
I have been using your dealership for over 10 years and you have taken care of my car always. you have taken care of my car always. More
by david_greene
Employees Worked With
September 13, 2023
I was looking for a change—and I got it! After making 4 purchases over the last 10 years at my former dealership, I became concerned about their dwindling enthusiasm to retain me as a 50-yea After making 4 purchases over the last 10 years at my former dealership, I became concerned about their dwindling enthusiasm to retain me as a 50-year GM customer. I traveled to Plaza Cadillac to attempt a new relationship. Rick Jimenez was just the ticket. Rick was personable, customer-focused, and accommodating; a pleasure to work with. I would attach those same qualities to Mark Allen, who followed up with the financing. Both were active listeners and did not turn our stay into a marathon visit. No hard sell here, just a pleasant and rewarding experience, with none of the (usual) anxiety on the way home in our new XT4. More
by ebz062001
September 12, 2023
Jon worked with me closely to obtain a fair value on my Jeep purchase. The Dealership was especially helpful in sorting out the title work. David was helpful with the delivery. A good Transaction Jeep purchase. The Dealership was especially helpful in sorting out the title work. David was helpful with the delivery. A good Transaction More
by wnekwe
Employees Worked With
Jonathan Molzof, David Guzman
September 10, 2023
I choose this dealership because it was the closest to me. Reason was to stop the recall notices from being sent every 90 days or so. What a disappointment, micro sized showroom and crowded waiting ar me. Reason was to stop the recall notices from being sent every 90 days or so. What a disappointment, micro sized showroom and crowded waiting area. On the phone and at check in they made a big deal over a first time customer complementary 100 point inspection. Don't think they did the inspection, or if they did they didn't share the results with me. They did return my vehicle with a huge greesy hand print on the A pillar. I've driven Cadillacs for over 30 years, from what I saw of the product in the showroom (an electric something with a fake painted on grill and another something with the hood up and the battery removed) and the poor standards the corporation will allow Dealerships to fall to, I don't think they really want my future business. Too bad, a once proud automotive badge and support network decaying like a day old fish head. And to boot now they keep sending "Please Leave A Review" emails, but only Facebook users can reply. More
by Jim
Employees Worked With
Didn't work with any of the people listed.
September 05, 2023
your charges were too much for job done. Work completed in less 45 min and the cost plus parts were over $200.00 I have nothing to compare it with but still, its too much. Work completed in less 45 min and the cost plus parts were over $200.00 I have nothing to compare it with but still, its too much. More
by ELONWEBB409
Employees Worked With
service dept
September 02, 2023
Harry is very considerate and professional always aiming to provide first class service and assistance. (He will listen to your concerns and collaborate with technicians to resolve any concerns!) Senya i to provide first class service and assistance. (He will listen to your concerns and collaborate with technicians to resolve any concerns!) Senya is extremely customer oriented and skilled with warranty work. Saul has experienced the technical side of repairs so this group has the customer in mind when assessing and aiding with service situations. More
by shaneshah
Employees Worked With
Other Employees :
Harry A , Jonathan Molzof
August 24, 2023
It was a quick and pleasant experience. For 35 years, Rick Jimenez has always taken care of the family car needs. He’s amazing! Wish they had more inventory, but I’m pleased. For 35 years, Rick Jimenez has always taken care of the family car needs. He’s amazing! Wish they had more inventory, but I’m pleased. More
by imermaid27
Employees Worked With
