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Plaza Cadillac
Leesburg, FL
1,753 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,753 reviews
November 04, 2023
Not happy with Cadillac. Known problem with headlights at time of manufacture. Cadillac will replace at my expense with no discounts for their defects. Known problem with headlights at time of manufacture. Cadillac will replace at my expense with no discounts for their defects. More
by BOBMARTINHSV
Verified CustomerEmployees Worked With
Service Department
November 03, 2023
Entire Customer Service staff was friendly, communicative, and answered all my questions. There were several unexpected repairs needed for my 2012 Cadillac SRX, and they explained the need for communicative, and answered all my questions. There were several unexpected repairs needed for my 2012 Cadillac SRX, and they explained the need for them thoroughly. They also helped me get two rebates on my new set of tires, once of which I did not know about. I have a sense of safety and pride while driving now. Thanks to all of you! More
by houdinicj
Employees Worked With
Hard Akarcary and two assistants
November 02, 2023
Good service, but concerned that it cost $200 to not find a coolant leak in the a/c. Recharge the system with coolant and dye. Seems like a better resolution could have been found. a coolant leak in the a/c. Recharge the system with coolant and dye. Seems like a better resolution could have been found. More
by sastbs145
Employees Worked With
Service
November 02, 2023
Friendly service and always able to answer questions about your needs with a great attitude about your needs with a great attitude More
by oldchevyinc
November 01, 2023
Sales person was helpful, informative, very knowledgeable about his product and not aggressive or overbearing. about his product and not aggressive or overbearing. More
by Divotsmith
November 01, 2023
I have dealt with thos dealership for many years and thi@ is my third vehicle with them. Very happy with the sales and service departments is my third vehicle with them. Very happy with the sales and service departments More
by wlavezzi
Employees Worked With
Other Employees :
Jonathan Molzof, DAVID STONE, David Guzman, Jack Jackson
October 22, 2023
was told my problem was fixed. in less than two weeks it still not fixed. Need to go back . Was told to try to make the fix myself by a service rep She wanted me to do a few thing in less than two weeks it still not fixed. Need to go back . Was told to try to make the fix myself by a service rep She wanted me to do a few things. I am the custi]omer not the mechanic! More
by chevyman.wallace
October 17, 2023
After tracking my car to a bowling alley at night during the service period and calling multiple times to get a status update with no return calls I drove to the service center to get my car back. the service period and calling multiple times to get a status update with no return calls I drove to the service center to get my car back. More
by kevincarey907
