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Plaza Cadillac
Leesburg, FL
1,753 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,753 reviews
Verified Customer
August 10, 2023
Set an appointment, and decided to wait for my vehicle in the customer waiting room. Very nice, it had all the techie outlets necessary. It also had drinks including coffee. Upon completion of the service, the customer waiting room. Very nice, it had all the techie outlets necessary. It also had drinks including coffee. Upon completion of the service, my vehicle was washed. The service department was very professional, made me feel comfortable. More
by NPALLITTO
Employees Worked With
August 09, 2023
Sales team was great! Our salesperson went the extra mile in answering all of our questions. Disappointed with parts dept as they had a higher price on a part we were Our salesperson went the extra mile in answering all of our questions. Disappointed with parts dept as they had a higher price on a part we were inquiring about than another Cadillac dealership in the area (?) More
by ronnielkearns42
August 07, 2023
Service advisor was friendly and knowledgeable. Actual bill came in under estimate and completed a little faster. Quality of work seems good. Actual bill came in under estimate and completed a little faster. Quality of work seems good. More
by mjhor
Employees Worked With
Service advisor
August 02, 2023
I HAD A CHECK ENGINE LIGHT ON. I CALLED THE DEALER AND WAS ABLE TO GET IN THE NEXT DAY. THE REPAIR WAS COMPLETED QUICKLY AND MY CAR WAS WASHED AND THE INTERIOR WAS CLEANED AS WEL I CALLED THE DEALER AND WAS ABLE TO GET IN THE NEXT DAY. THE REPAIR WAS COMPLETED QUICKLY AND MY CAR WAS WASHED AND THE INTERIOR WAS CLEANED AS WELL. VERY SATISFIED More
by CTHOMP2745
Employees Worked With
July 29, 2023
Always cooperative & friendly. Does a good job explaining what the service will entail. Work with you to make convenient service time Does a good job explaining what the service will entail. Work with you to make convenient service time More
by nursebabb
Employees Worked With
John in Service Department
July 28, 2023
My service here is usually prompt and when I’m given a time estimate my car is almost always ready within 15 minutes of the estimate. I had wheel work done and was leaving the dealership in plenty of time time estimate my car is almost always ready within 15 minutes of the estimate. I had wheel work done and was leaving the dealership in plenty of time to get to my next appointment. More
by Svratect
Employees Worked With
Service
July 26, 2023
Service was awesome as usual. Manager Steve kept me updated during the entire waiting time. Steve made sure to tell me about rebate from Michelin and made sure that I had the pap Manager Steve kept me updated during the entire waiting time. Steve made sure to tell me about rebate from Michelin and made sure that I had the paperwork to apply for it. More
by Paulineoleary
Employees Worked With
Steve in Service.
July 25, 2023
Just a oil change. My service rep. Was very courteous, I had a 1:00 app. It was 2:20 before I got out of there. Just a little long for a oil change and tire rotation. My service rep. Was very courteous, I had a 1:00 app. It was 2:20 before I got out of there. Just a little long for a oil change and tire rotation. More
by billcrusingfl
Employees Worked With
Service department
