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Plaza Cadillac
Leesburg, FL
1,738 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,738 reviews
November 26, 2022
I have been waiting approx 3 weeks to get parts, after I had to call to find out what’s going on. I was told the part had been shipped. Still have not heard a word as to if you have received it or I can bri had to call to find out what’s going on. I was told the part had been shipped. Still have not heard a word as to if you have received it or I can bring the car in . Part should be there, you should call me, not the other way around. More
by LEEANDANITA
Verified CustomerEmployees Worked With
Service department
November 25, 2022
Purchased a used vehicle that had a drivability issue along with a leaking sunroof made my salesman aware of the issues after taking delivery he said he would speak with his sales manager and get back wi along with a leaking sunroof made my salesman aware of the issues after taking delivery he said he would speak with his sales manager and get back with me it’s been over there weeks and still haven’t heard back from him Beware of purchasing a used vehicle that obviously was never throughly serviced/inspected. More
by paulh9201
Employees Worked With
Caige
November 22, 2022
We have always received fast courteous service with Plaza Cadillac. Steve has been helpful and always keeps us informed about the progress or the needs of our service. I have to drive a little to get to them Cadillac. Steve has been helpful and always keeps us informed about the progress or the needs of our service. I have to drive a little to get to them but it is always worth my time. More
by dianespressman
Employees Worked With
Steve
November 22, 2022
Very professional and courteous and team was wonderful to work with. Will always use them work with. Will always use them More
by LMARTELLO15
November 22, 2022
Fantastic Dealer very well organized everybody was very prompt and professional another job well done Thank you prompt and professional another job well done Thank you More
by Mikemcquade13
November 20, 2022
I can’t stress this enough how much I love and appreciate the customer service. I enjoy being able to have my car serviced when I need it done. When there’s no appointments available, I’m called when someone the customer service. I enjoy being able to have my car serviced when I need it done. When there’s no appointments available, I’m called when someone cancels. More
by TOMIKAHUMPHRIES
