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Plaza Cadillac
Leesburg, FL
1,740 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,740 reviews
December 15, 2021
Job was completed under the time estimate for job completion. Very friendly customer service personnel. completion. Very friendly customer service personnel. More
by SHANTI.MANDUJANO
Verified Customer
December 15, 2021
Quite happy 😊 with the entire dealership. Sales, Service, and Parts. Steve Wiggins does a good job taking care of me. Nice to see someone who cares about the Customer, even after the sale. Service, and Parts. Steve Wiggins does a good job taking care of me. Nice to see someone who cares about the Customer, even after the sale. More
by rges
December 13, 2021
It was a Pleasure to deal with Plaza again I was treated fairly and professionally treated fairly and professionally More
by PSOBOCINSKI
December 12, 2021
Because my first opportunity to experience this dealership was through there service department, I chose to return when the lease on my XT5 was nearing its end. The salesman I worked with was info dealership was through there service department, I chose to return when the lease on my XT5 was nearing its end. The salesman I worked with was informative and supportive, while assuring me that I could reconnect at any time for any reason! My only criticism is that they did not have a number of cars for me to pick from based upon current shipping difficulties. More
by pakuhlman
Employees Worked With
Other Employees :
Service manager who were to repair my XT 5
December 11, 2021
For this service appointment everything was excellent unlike some of my past experiences. They were courteous and actually completed the job earlier than quoted for this visit. unlike some of my past experiences. They were courteous and actually completed the job earlier than quoted for this visit. More
by RALBAR01
Employees Worked With
Service
December 11, 2021
Nathan, our salesman was great to work with. We got caught in the "the car is built but no chips". We waited 6 months for the delivery. We are both happy with the XT6 and Plaza Cadilac. We would certai caught in the "the car is built but no chips". We waited 6 months for the delivery. We are both happy with the XT6 and Plaza Cadilac. We would certainly look at purchasing there again. More
by GLENP4828
December 10, 2021
It is always a pleasure to have my Cadillacs serviced at Plaza. Steve Wiggins is a super person to work with - always very courteous, helpful and competent. Plaza is fortunate to have Steve on its' staff! Plaza. Steve Wiggins is a super person to work with - always very courteous, helpful and competent. Plaza is fortunate to have Steve on its' staff! More
by Don O
Employees Worked With
Steve Wiggins
December 10, 2021
Plaza Cadillac is a pleasure to deal with. Scheduled work is is always done in a timely manner. Work is completed right the first time. They always wash your car as a nice bonus! From online scheduling, to c is is always done in a timely manner. Work is completed right the first time. They always wash your car as a nice bonus! From online scheduling, to check in, to checkout, Plaza is a first class dealer and service center. Managers, techs, and everyone is friendly, polite, and professional. More
by plekguy
Employees Worked With
Harry
December 10, 2021
Service personnel wonderful to deal with: courteous, thorough, helpful, pleasant.. Even bring my Mercedes to Plaza Service Department as well as my Cadillac. thorough, helpful, pleasant.. Even bring my Mercedes to Plaza Service Department as well as my Cadillac. More
by PELICKL
Employees Worked With
Harry is my go-to guy in the Service Dept.
