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Plaza Cadillac
Leesburg, FL
1,747 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,747 reviews
August 29, 2021
I have been bringing my car to the dealership for service for the last couple of years. I was very pleased with the service; therefore, when my lease ended and I decided to purchase the car, I came to Plaza for the last couple of years. I was very pleased with the service; therefore, when my lease ended and I decided to purchase the car, I came to Plaza even though I had purchased the lease from another dealer. The sales person I dealt with was very good and made sure the transaction went smoothly and I got my best deal. More
by Lmoye1216
Verified Customer
August 28, 2021
Steve and Harry were 100% correct about my headlight issue. Very friendly and courteous. I will be back. Ithry will still research werher or not the headlights covered under wsrrsnty. issue. Very friendly and courteous. I will be back. Ithry will still research werher or not the headlights covered under wsrrsnty. More
by Rqcsrlso
Employees Worked With
Steve and Harry in service.
August 26, 2021
Have always had great service and treated with respect by all personnel I’ve come in contact with. Service department personnel have always been helpful and friendly. all personnel I’ve come in contact with. Service department personnel have always been helpful and friendly. More
by JBRANSON352
Employees Worked With
Service desk checkin personnel
August 24, 2021
It was great except for a guy in a red shirt. He scratched a hole in the back of our paint. I stood there beside the building and saw him do it. I was so angry. He was the only person without his h scratched a hole in the back of our paint. I stood there beside the building and saw him do it. I was so angry. He was the only person without his hands behind his back. I hate that it happened. More
by Charragtopgirl1
Employees Worked With
Repair
August 23, 2021
We have been getting our car serviced here for the past four years. Steve in the service dept. is really great. Courtesy and friendly service, even on a busy day, will keep customers coming back. four years. Steve in the service dept. is really great. Courtesy and friendly service, even on a busy day, will keep customers coming back. More
by cawbbenson
Employees Worked With
Steve in service dept.
August 20, 2021
Very professional with Nathan Craigie who made the experience very pleasing. Tony Pagano was very helpful and made the experience a pleasant one. The finance department process with Mark Allen went ve experience very pleasing. Tony Pagano was very helpful and made the experience a pleasant one. The finance department process with Mark Allen went very smoothly. More
by REGINALDBHAMM
August 14, 2021
Jim showed up promptly, corrected the problem quickly. I couldn’t hope for a better result. He replaced the the battery and set up the vehicle to run again couldn’t hope for a better result. He replaced the the battery and set up the vehicle to run again More
by Garycross
Employees Worked With
Jim, Cadillac technician
August 14, 2021
Harry, Steve and the rest of your maintenance service department are awesome people!! Great customer service. One thing, you need to make car loaners available department are awesome people!! Great customer service. One thing, you need to make car loaners available More
by Angel
Employees Worked With
Harry, Steve and the nice lady at the service department are great
August 13, 2021
Rick went the extra mile for me to ensure I made an educated decision Friendly & showed me all the features of my new XT5. Thanks! educated decision Friendly & showed me all the features of my new XT5. Thanks! More
by SunnyCaddy
August 13, 2021
Plaza Cadaillac is the best dealership you can work with. They are courteous, professional and put the customer’s best interest first and foremost. I strongly recommend Plaza for your automobile maintenance. They are courteous, professional and put the customer’s best interest first and foremost. I strongly recommend Plaza for your automobile maintenance. More
by colonv
Employees Worked With
Harry - service dept administrator
