Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,747 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,747 reviews
July 31, 2021
Helpful, courteous, friendly, and knowledgeable staff. Harry is a very good service agent. It is like I am working with a friend. Good to also see and talk with salesman, Rick. Harry is a very good service agent. It is like I am working with a friend. Good to also see and talk with salesman, Rick. More
by duvalldp
Verified CustomerEmployees Worked With
Harry
July 30, 2021
As always Harry and Steve were both working hard to get customers vehicles serviced, Plaza Cadillac strives to please and I am very pleased with this dealership. customers vehicles serviced, Plaza Cadillac strives to please and I am very pleased with this dealership. More
by rico142
Employees Worked With
Harry, Steve
July 30, 2021
They are friendly nice and quick! Used the concierge service and not only did it save me time but my car was back in under 2 hours! Thanks plaza! service and not only did it save me time but my car was back in under 2 hours! Thanks plaza! More
by Juliesgemstones
Employees Worked With
Cenia
July 30, 2021
Very accommodating for emergency service. Friendly service personnel. If you are going to tell me how many words I have to comment with, then don’t bother sending any more surveys because I won’t be service personnel. If you are going to tell me how many words I have to comment with, then don’t bother sending any more surveys because I won’t be filling the out!!!!!!! More
by DJR
Employees Worked With
Harry
July 29, 2021
Three visits, complete incompetency, lack of communication, and issues were not resolved. I tried to be patient and give repeating chances for good service. It never happened. communication, and issues were not resolved. I tried to be patient and give repeating chances for good service. It never happened. More
by jeangafford
Employees Worked With
Service department as a whole
July 29, 2021
This is the best dealership I have ever dealt with. They This is the best dealership I have ever dealt with. They are all skilled professionals and go out of their way to accommodate every need. This is the best dealership I have ever dealt with. They are all skilled professionals and go out of their way to accommodate every need. More
by VOODOOPLT
Employees Worked With
“Steve” and concierge drivers
July 26, 2021
Best car buying experience we ever had. Our salesman was the best made my wife and I feel very comfortable with our purchase no gimmicks no tricks. Just honest and up front. the best made my wife and I feel very comfortable with our purchase no gimmicks no tricks. Just honest and up front. More
by Joea1052
July 25, 2021
Everyone I spoke with was very personable, the oil service & wash were completed in 1.5-2hrs. The coffee and donuts were nice; the waiting room was comfortable, but had a gross smell. service & wash were completed in 1.5-2hrs. The coffee and donuts were nice; the waiting room was comfortable, but had a gross smell. More
by KelMcD
Employees Worked With
Steve Wiggins
July 22, 2021
I love the service at your dealership. Everyone is amazingly friendly. A special shout out to Steve. Thanks yall❤. Keep up the good work. Alice😁 amazingly friendly. A special shout out to Steve. Thanks yall❤. Keep up the good work. Alice😁 More
by SKYNYRD307
Employees Worked With
Service
July 22, 2021
Most people cringe when they take their vehicle in to a dealership for maintenance as I did. However my experience with Plaza Cadillac was an at ease feeling. From the time I arrived with top notch custo dealership for maintenance as I did. However my experience with Plaza Cadillac was an at ease feeling. From the time I arrived with top notch customer service to the verdict of diagnostic service. I feel the price was fair. I highly recommend their service department. Patsy Gruenenfelder Dallas, TX More
by Patsyg2011
Employees Worked With
Other Employees :
Christopher Ballard, DAVID STONE
