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1,329 Reviews of Plaza Cadillac - Service Center
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Verified Customer
May 19, 2025
Discovered a nail in my tire and called them and they said come in right away. They fixed the tire immediately upon my arrival. Great customer service. All the service staff has always been very friendly said come in right away. They fixed the tire immediately upon my arrival. Great customer service. All the service staff has always been very friendly and courteous every time I take my car in . More
by RICHMILLER53
Employees Worked With
Harry Akarcay - Excellent
May 15, 2025
Dealership was very clean and neat as always Harry the manager is always happy and go lucky. Love the service thank you. manager is always happy and go lucky. Love the service thank you. More
by Sallyshibley
Employees Worked With
April 21, 2025
Overall good experience with the sales process and service dept. Worked with Rick for a couple weeks before I decided to pull the trigger on my new Cadilac XT6. Rick hung in there the whole time and service dept. Worked with Rick for a couple weeks before I decided to pull the trigger on my new Cadilac XT6. Rick hung in there the whole time and was a pleasure to work with. More
by lmarquez1
April 19, 2025
Professional and friendly staff, excellent service department. Patrick was personally involved in assuring that my service concerns were met. department. Patrick was personally involved in assuring that my service concerns were met. More
by JIMBALB
April 06, 2025
The check-in person was wonderful - he put a new battery in my key fob and now it works perfectly again. However - it took over 2 hours for an oil change and tire rotation and car wash - totally unaccept in my key fob and now it works perfectly again. However - it took over 2 hours for an oil change and tire rotation and car wash - totally unacceptable I was not happy!!! More
by PATANDMIKEHOLMES
Employees Worked With
April 02, 2025
The app was on time and a loaner was extremely helpful. The only issue was that Plaza would not use the part supplied by Endurance so I had to pay additional to the warranty coverage The only issue was that Plaza would not use the part supplied by Endurance so I had to pay additional to the warranty coverage More
by Gregg
March 30, 2025
My appointment was honored on schedule the repair was done and I was supplied a loaner which was very helpful as I live 35 minutes away done and I was supplied a loaner which was very helpful as I live 35 minutes away More
by Gregg
Employees Worked With
March 29, 2025
I have been using Plaza Cadillac for the last 15 to 20 years so that should tell you how satisfied I am with this dealership, the salesman I have been seeing is a very nice and knowledgeable person and al years so that should tell you how satisfied I am with this dealership, the salesman I have been seeing is a very nice and knowledgeable person and always makes sure that I am pleased and satisfied with the service. The people at the service department are always welcoming and eager to help you. More
by richcast
