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This rating includes all service center reviews, with more weight given to recent reviews.
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1,329 Reviews of Plaza Cadillac - Service Center
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January 22, 2023
Service staff was knowledgeable, and attentive. Thus allowed a quick service(oil change), AND Ifelt pampered with snacks and beverage, with friendly conversation based on previous visits and infor Thus allowed a quick service(oil change), AND Ifelt pampered with snacks and beverage, with friendly conversation based on previous visits and information... Thx More
by Larry_tipton
Verified CustomerEmployees Worked With
Service dept.
January 21, 2023
Harry Akarcay is an excellent advisor good service knowledgeable and accommodating really knows his stuff knowledgeable and accommodating really knows his stuff More
by richardtritten
January 20, 2023
The team was able to replace a tire last min and get me on my way after getting a flat tire driving home. Everyone was very helpful and accommodating. on my way after getting a flat tire driving home. Everyone was very helpful and accommodating. More
by CONSIDERITDONE.MDP
Employees Worked With
Service Derpartment Steve and I can’t remember the female employee’s name
January 17, 2023
Visit was okay and a little lacking on communication. Had an oil leak after the repair and found a loose oil filter that was leaking and lost two quarts of oil. I tighten the oil filter and it seems fine Had an oil leak after the repair and found a loose oil filter that was leaking and lost two quarts of oil. I tighten the oil filter and it seems fine. More
by Dalerduffy
Employees Worked With
January 16, 2023
We have owned five Cadillacs over the years and purchased two of them from Plaza. We have always been impressed with the quality of the product. However it is only surpassed by the quality of the service whi two of them from Plaza. We have always been impressed with the quality of the product. However it is only surpassed by the quality of the service which we have received from Plaza over the last 18 years. Keep up the good work !! More
by BOBADAMCIK
Employees Worked With
Other Employees :
Harry in Service gets 5 stars for technical knowledge and sensitive customer service !!!
January 14, 2023
The service is beyond excellent call very friendly, very informative always a pleasure to visit informative always a pleasure to visit More
by jimmy121
Employees Worked With
Other Employees :
Jonathan Molzof, DAVID STONE
January 14, 2023
Hopefully 3rd time will be a charm! This is getting old! Shouldn't have problems on a 2023 Escalade! My patience are running slim This is getting old! Shouldn't have problems on a 2023 Escalade! My patience are running slim More
by tlcandmd15
Employees Worked With
January 12, 2023
Nice experience. Had a special warranty on the car. No problem, honor it and didn't even charge for the diagnostic.. the driver that took me to work was willing to b Had a special warranty on the car. No problem, honor it and didn't even charge for the diagnostic.. the driver that took me to work was willing to bring back my work keys I left in the car. The driver was very nice and professional. More
by castellt0420
Employees Worked With
Did not work with them.
