Pointe Buick GMC

Unusual Circumstances, But Outstanding Service I'm a military member serving overseas, and was looking for a car to have for when I returned stateside next year. I contacted the dealership about th I'm a military member serving overseas, and was looking for a car to have for when I returned stateside next year. I contacted the dealership about the Vehicle on a Sunday Night, and Eric reached out to me the very next day. Over the next month, he stayed in constant contact with me, answering all of my questions promptly, and helping me with this vehicle purchase, even though I am thousands of miles away in a different country. I don't think I've ever had better customer service in my life. I know the process was a different and difficult journey, but Eric definitely came through in the clutch. I truly appreciate it, and would definitely recommend anyone to go to him for their car buying needs. More

Happiness The customer service is excellent answered all questions , helped me with everything .would definitely recommended them to all my family and friends. The customer service is excellent answered all questions , helped me with everything .would definitely recommended them to all my family and friends. Great job guys More

More than fair and didn’t waste my time This is the 3rd vehicle we have purchased from Pointe. They are easy to deal with and we are very happy with the vehicle and price. I don’t like to p This is the 3rd vehicle we have purchased from Pointe. They are easy to deal with and we are very happy with the vehicle and price. I don’t like to play games and waste everyone’s time and Eric Davis and Jeff Wagenschnur at Pointe were great. Made the deal and picked up the same day. The price for the vehicle and our trade was more than fair. Will return for a 4th vehicle when we are ready. More

What a Great Feeling! I always have an awesome experience with Salesman Jay Mattox! I tell Jay what kind of car I’m looking for, color, model, make, and what my finances ar I always have an awesome experience with Salesman Jay Mattox! I tell Jay what kind of car I’m looking for, color, model, make, and what my finances are and he always delivers! He takes care of everything and all I have to do is Enjoy my new car! I Love and have been dealing with Jay and Pointe for many years! Thank You! More

Always excellent service I have been coming here for at least 20 years and have never had a bad experience jay has always been my salesman I highly recommend him Teron and Edd I have been coming here for at least 20 years and have never had a bad experience jay has always been my salesman I highly recommend him Teron and Eddie always go above and beyond to assist with service I highly recommend pointe for all my transportation needs More

Used car purchase Good experience though not pleased with the salesperson’s desire to close the deal the same day. Felt his needs was the priority & ours secondary. Good experience though not pleased with the salesperson’s desire to close the deal the same day. Felt his needs was the priority & ours secondary. More

It was excellent customer service. Eric, the salesman was awesome, great customer service. Very detailed, knowledgeable with the information for each type of vehicle and exercise patien Eric, the salesman was awesome, great customer service. Very detailed, knowledgeable with the information for each type of vehicle and exercise patience when making the choice vehicle needed. Also exhibits professionalism and extends his service to aid in maintenance of the vehicle, that is what one would call, “going beyond the call of duty. More

Painless experience. Jay and the team made the process of buying a new car painless. No gimmicks, no games with the numbers, and no pressure at Pointe GMC. Even the F&I g Jay and the team made the process of buying a new car painless. No gimmicks, no games with the numbers, and no pressure at Pointe GMC. Even the F&I guy (forget his name) was super easy to deal with and professional. This was my 8th new car purchase over 40 years at many different dealerships and I could not have written this review for any of them! Thank you Jay! More

Caring for Customers Eddie and the Service Techs helped me out in a pinch. I was hoping to beat the rain and get out of town for a family camping trip. Just prior to hooki Eddie and the Service Techs helped me out in a pinch. I was hoping to beat the rain and get out of town for a family camping trip. Just prior to hooking up the trailer my windshield wipers stopped working. Eddie listened to my needs, got the problem diagnosed and fixed. Sales, Service and a friendly owner is what keeps us coming back for purchases and repairs. More

Great and pleasure to deal with Jay did an excellent job in helping me understand the truck and all the little things that go with it. And Tom did an excellent job in the finances. Jay did an excellent job in helping me understand the truck and all the little things that go with it. And Tom did an excellent job in the finances. More