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Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,102 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,102 Reviews of Porsche Atlanta Perimeter - Service Center
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August 20, 2021
The staff is very knowledgable, friendly and efficient. The waiting lounge is well maintained and staffed with a very accommodating staff and selection of snacks and beverages available. The waiting lounge is well maintained and staffed with a very accommodating staff and selection of snacks and beverages available. More
by SHERRIHARRIS
Verified CustomerEmployees Worked With
August 20, 2021
Excellent service within a timely manner. Topped off with a courtesy car wash. Sergy was very accommodating and took the time to advise how to use the emergency key, a courtesy car wash. Sergy was very accommodating and took the time to advise how to use the emergency key, More
by DJ20
Employees Worked With
August 20, 2021
- Pleasant advisor who made the process painless and quick. I received great service and attention to detail. I love my car in general and getting it back clean in this rainy environment was a plus. quick. I received great service and attention to detail. I love my car in general and getting it back clean in this rainy environment was a plus. More
by l.krebs
Employees Worked With
August 18, 2021
Everything was great, even the gentleman that check to make sure the car belongs to me. Everyone was nice and job was well done. My car was really nasty and they cleaned make sure the car belongs to me. Everyone was nice and job was well done. My car was really nasty and they cleaned More
by rogersk34
Employees Worked With
Other Employees :
Pete Culver, Tony Betancourt, Craig Buffington
August 17, 2021
Great service as always. The worst thing to deal with is that you have to put in a minimum 25 words in order to complete this survey. that you have to put in a minimum 25 words in order to complete this survey. More
by JASHKOUTI
Employees Worked With
August 17, 2021
It was a wonderful experience and they took care of me very well in a timely fashion Tommy and Tony worked very well together to make this happen for me in a very short time frame very well in a timely fashion Tommy and Tony worked very well together to make this happen for me in a very short time frame More
by Psymbas
Employees Worked With
Tommy Walter , Tony Betancourt
August 16, 2021
Scott Feinglass did an outstanding job of assisting us deal with an insurance claim, while working our vehicle into your very busy maintenance schedule. He was very responsive to all of our requirements deal with an insurance claim, while working our vehicle into your very busy maintenance schedule. He was very responsive to all of our requirements and kept us informed of the vehicles status. Thanks for the great service. More
by EDSTRONG
Employees Worked With
August 16, 2021
Tony Betancourt and the service team are great. Annual service and new tires this time. Tony sent me tire choices in 3 different price ranges 2 weeks out from the appointment and had the tires ready when service and new tires this time. Tony sent me tire choices in 3 different price ranges 2 weeks out from the appointment and had the tires ready when I arrived. Always nice to get a Porsche loaner car. My service was running late, busy day on the alignment rack, so Tony stayed late to make sure my service was completed. More
by cbriggs1
Employees Worked With
Tony Betancourt
August 16, 2021
Always courteous and professional. Loaner car is extremely helpful, as I live approximately 60 miles from the dealership. Scott Green is very knowledgeable and very detailed in explaining car issue extremely helpful, as I live approximately 60 miles from the dealership. Scott Green is very knowledgeable and very detailed in explaining car issues. He is a pleasure to work with. Thank you!! More
by TANYA7
Employees Worked With
August 14, 2021
I'll post the email I sent to the Service Manager; it speaks for itself. By the way, he never responded. Jonathan, Several weeks ago, I scheduled a service appointment online and received an email speaks for itself. By the way, he never responded. Jonathan, Several weeks ago, I scheduled a service appointment online and received an email confirmation as well as a text confirmation. One week before the appointment date, I received a reminder text and email. Two days before the appointment date, I received a final email and text reminder (see 3 email attachments). When I arrived for the appointment, I was told that there was no record of it in your system and that it would be at least a week or two before anybody could service my car. Nobody apologized or tried to figure out the issue or offer any kind of assistance at all. This is completely unacceptable and unprofessional. Due to previous service issues I had there, you gave me a $500 credit earlier this year (see attached email), and now this happened! Between my wife and I, we have four Porsches. After this latest experience, I’m never bringing any of them back to Porsche Atlanta Perimeter for for service (or going there for new car sales). I’ve gotten better and more professional service when I took my teenage daughter’s car to the Hyundai dealer. I expect much more from Porsche. You can keep the previous credit you already gave me in February, and I’ll take my business to Hennessy; I’ve never had any issues there. There’s nothing you can do now to regain my trust or my business, and I’m not asking for anything. I’m only letting you know of my experience so you can be aware and prevent it from happening to anyone else. More
by wheeler-0
Employees Worked With
