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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.6
2,102 Reviews

2,102 Reviews of Porsche Atlanta Perimeter - Service Center

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July 27, 2021

Totally professional and the service was handled relative to the warranty repair satisfactorily. Scott Green explained the repair thoroughly. Service Manager, Craig, also made sure all was handled properly. More

by ANDREWBIAZIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McGregor, Steven Dooley, Julia Cruz, Carol Duster , Brian Westbrook, Craig Buffington
July 26, 2021

Excellent services. Craig is thorough. Availability of loaners is a problem, however. Otherwise, great congenial atmosphere and knowledgeable personnnel in the service arena. Good snacks as well! More

by mcowan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Buffington
Aug 14, 2021 -

Porsche Atlanta Perimeter responded

Thank you for sharing your experience with Craig and our service department! We are glad to hear that we could provide a comfortable and productive visit for you. Thank you for choosing Porsche Atlanta Perimeter!

July 26, 2021

Slight issue with them not fixing a problem and having to take the vehicle back. The front wheels were out of balance causing a shake on the highway. They balanced the wheels but it still shook. Turns out on More

by MIKESZALKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Betancourt
Aug 14, 2021 -

Porsche Atlanta Perimeter responded

Thank you for sharing your feedback with our service team. We regret the inconvenience caused by repeated visits, but we are glad to hear that our service team could assist you and we appreciate the opportunity to work with you again. Thank you for choosing Porsche Atlanta Perimeter.

July 25, 2021

The employees and service rep was great! I was disappointed in the fact that the dealership didn’t have a loaner I could use during m6 service. More

by ldaniels4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Walter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Serrato
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Cottingham, Carol Duster
July 25, 2021

Very pleased with Tony’s service and the loaner car, a Macan. Whole process went very smoothly. It only took a couple of days to replace the PCM in my GT4. More

by dreece1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Betancourt
July 23, 2021

My service advisor, Scott Feinglass, is always excellent. However, I don't understand why it took seven weeks to get a very minor part in. More

by JLC2753
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Feinglass
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

This was my first service visit (oil change) with this dealership and with this car. Craig was knowledge and courteous and was so understanding when I showed up a day later than scheduled visit (my mista More

by Mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Buffington
July 22, 2021

Courteous Customer Focused Vehicle knowledge and Courteous Customer Focused Vehicle knowledge and service details excellent The 25 word requirement is not an effective use of customer time nor More

by Eh-davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Marinin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Betancourt
July 21, 2021

Service and personnel are great. My markdown is that it took almost 4 weeks to get an appointment and was really concerned about brakes and I could not get in soon enough. Not good. More

by MSMILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Betancourt
Jul 24, 2021 -

Porsche Atlanta Perimeter responded

Thank you for taking the time to share your honest feedback with us. Our service department has been experiencing longer-than-usual lead times due to higher traffic, and we sincerely appreciate your patience and understanding. Thank you again for sharing your experience with our service team, and thank you for choosing Porsche Atlanta Perimeter.

July 21, 2021

Great service, with a long wait list and a bit pricey but the great service and care compensates for it. Thanks to you all. Bye More

by VijayM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Buffington
Jul 24, 2021 -

Porsche Atlanta Perimeter responded

Vijay, thank you for taking the time to share your experience with our service department! We appreciate your honest feedback, and we are very glad to hear that we could provide a productive and enjoyable visit for you. Thank you for choosing Porsche Atlanta Perimeter!

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