Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
713 Reviews
Call Service Center (708) 364-2400

713 Reviews of Joe Rizza Porsche - Service Center

Sort by
February 15, 2024

I love the complimentary pick up and drop off. However , I had to ask for the tires to be balanced and they weren’t . I feel as a car wash is nice as well. More

by LETABAJRAKTARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Helpful
February 13, 2024

Helped in repair of Cayenne with Porsche corporate Coolant leak/ oil cooler repair per past warranty work More

by JAMIERHARRIS
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
Report | Print
Feb 14, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business, Jamie, and hope to see you again soon!

Helpful
February 10, 2024

Staff are nice, friendly and courteous. ...however,After the work is done, The wait for the paper work was long. More

by NITZJOCKEY
Recommend Dealer
Yes
Employees Worked With
James Degnan
Report | Print
Feb 10, 2024 -

NITZJOCKEY responded

See above

Feb 10, 2024 -

NITZJOCKEY responded

Stop

Feb 11, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. James and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

Helpful
January 23, 2024

Tony services The process was easy professional and the vehicle pickup staff was same professional and timely. More

by ALGJR10
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Jan 23, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

Helpful
December 23, 2023

Service department is excellent, very transparent and trustworthy with service advice. Will return for any maintenance in the future More

by CBAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

Helpful
December 12, 2023

I had a fantastic experience with Porsche Orland Park’s car service. The staff was not only friendly but also incredibly knowledgeable and accommodating. They completed the service in a timely manner, and More

by HARNEETPAHWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
December 04, 2023

Friendly and professional staff along with great communication and service!! I highly recommend this location. More

by valenciaahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

Helpful
November 28, 2023

8:17 am car pulled into services and 10:30 am car ready and parked outside. Washer hand key to front service desk. I waited until 11:00 am to ask service advisor is my car ready ? He replied I do not have More

by THOR_YM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Busuego
Report | Print
Dec 01, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
November 28, 2023

Top-Rated Service! Great experience across the board! Tony and team were very responsive and the work was top notch as well as timely! I highly recommend this dealershi More

by kjc101416
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Nov 29, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Tony here at Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

Nov 30, 2023 -

kjc101416 responded

Top-Rated Service! Great experience across the board! Tony and team were very responsive, and the work was top notch as well as timely! I highly recommend this dealership!

Helpful
November 27, 2023

My salesman was over the top with customer service and made me feel very confident in my purchase More

by CB1334
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
Report | Print
Nov 27, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that Tim had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Orland Park, A Joe Rizza Dealership to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
1
2
3
...
72