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Porsche Riverside - Service Center

Riverside, CA

4.9
694 Reviews

694 Reviews of Porsche Riverside - Service Center

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July 14, 2021

I was attended by Mike Barcelona, Service consultant who's been at Porsche Riverside (Walters Porsche) for a long time since my previous 08 Cayenne. Recently bought another one. There're minor brake an More

by markinoue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Jul 15, 2021 -

Porsche Riverside responded

Mark, Thank you so much for your positive review! Your safety and satisfaction are of the utmost importance to us, and we are delighted that Michael continuously provides you with the 5-star service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of Michael and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

Jul 15, 2021 -

markinoue responded

Jonathan, It's my pleasure as well. Thanks, Mark Inoue

July 14, 2021

nice service nice work. very highly recommend this Porsche dealer. Michael Barcelona is very nice guy and good service. He was very professional. i'm very happy with his service. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Jul 15, 2021 -

Porsche Riverside responded

Ken, Thank you so much for your wonderful review and recommendation! Providing top-quality services is so important to us, and we are glad that Michael met your satisfaction. He will be honored to know that you deeply valued his assistance with your automotive needs. Please drive safely, and do not hesitate to let us know if there is ever anything more that Michael and the team may assist you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

July 09, 2021

Clean, and sales rep is always friendly and personable. Service rep was courteous and friendly, returned my call fast. My car was returned on the same day. More

by jponce4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Porsche Riverside responded

Thank you so much for your positive review! Providing top-quality services is always our goal, and we are delighted to have met your satisfaction! It is our pleasure to serve you, and we hope you continue to choose us for all of your future automotive needs. We wish you safe travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

June 29, 2021

These folks are everything you could expect from a high-end auto dealer. Everyone from the initial sales rep (Sherman Simms) to Henry Quezada, the Service Advisor and everyone in between are Ace's. More

by gravezmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherman Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Porsche Riverside responded

Thank you so much for this wonderful review! We are delighted to hear of your kind words. Your safety and satisfaction are our utmost priorities, and we are so glad that Sherman, Henry, and the entire team provided you with a 5-star experience. It is our pleasure to assist you in any way possible, and we will certainly continue to provide you with nothing less than a remarkable visit in the future. We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

June 19, 2021

A special thank you to Porsche of Riverside. We took our Cayenne in for service and were treated so wonderful! Thank you Mike for being so professional and friendly. Lori More

by Kennedylori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Jun 21, 2021 -

Porsche Riverside responded

Lori, Thank you for taking the time to share this positive review! We are so glad that we could get you and your automotive needs taken care of, and we are honored to know how greatly you valued our assistance! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

June 17, 2021

Excellent service team and great sales staff. It's Porsche class all the way. In the service department Mike Barcelona will take care of you, as will Henry Quezada. On the sales front, Tony Nguyen is More

by Woodsish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Barcelona
Jun 17, 2021 -

Porsche Riverside responded

Thank you so much for your excellent review! Offering top-quality service is so important to us, and we are overjoyed that our efforts have met your satisfaction! It is an honor to have earned your kind recommendation, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

June 16, 2021

Excellent service was provided to me, from setting up the appointment to servicing my car. Michael Barcelona who was my service advisor during this trip was very attentive, very professional with customer ca More

by Lynn2145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Barcelona
Jun 17, 2021 -

Porsche Riverside responded

Lynn, Thank you so much for your positive feedback! We are happy to hear that Michael took great care of you and your automotive needs throughout your visits. It is our pleasure to serve you. Please do not hesitate to give us a call if we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

June 08, 2021

Excellent as usual. Work was performed to satisfaction. No complaints although price is a little high. Courtesy car is very convenient and helpful. Very good job. More

by james l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Jun 09, 2021 -

Porsche Riverside responded

James, Thank you so much for your excellent review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. We thank you for confiding in our dealership with your automotive needs. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

June 02, 2021

All my service has been at Porsche Riverside and Michael Barcelona has been a great help walking me through the service process and that is why I will always go there. More

by ChrisBopko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Jun 03, 2021 -

Porsche Riverside responded

Chris, Thank you so much for your wonderful review! We are pleased that Michael could be of assistance to you and get your automotive needs thoroughly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

Jun 03, 2021 -

ChrisBopko responded

Michael Barcelona is the best and is why I go to Riverside when I could go to Ontario.

May 31, 2021

Cody Allen was my Service Advisor for the latest service performed on our 2016 Macan. Cory sent me the inspection video and recommendations promptly and called when the work was done. Overall a good exper More

by Rick and Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allen
Jun 01, 2021 -

Porsche Riverside responded

Rick and Car, Thank you for leaving Cody this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your recent visit! it is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

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